PowerEdge:R740 — 多个内存在添加内存后报告多位错误 (MBE)

Summary: R740 原始内存已升级到 24X128G 配置。 升级完成后,除 A1 和 B1 以外的所有内存都将报告 MBE 错误。将其他插槽内存交换到 A1 和 B1 以进行测试。内存没有出现问题。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

2021-10-29 06:41:29	Multi-bit memory errors detected on a memory device at location(s) DIMM_B12.
2021-10-29 06:41:29	Multi-bit memory errors detected on a memory device at location(s) DIMM_B6.
2021-10-29 06:41:29	Multi-bit memory errors detected on a memory device at location(s) DIMM_B11.
2021-10-29 06:41:29	Multi-bit memory errors detected on a memory device at location(s) DIMM_B5.
2021-10-29 06:41:28	Multi-bit memory errors detected on a memory device at location(s) DIMM_B10.
2021-10-29 06:41:28	Multi-bit memory errors detected on a memory device at location(s) DIMM_B4.
2021-10-29 06:41:28	Multi-bit memory errors detected on a memory device at location(s) DIMM_B9.
2021-10-29 06:41:27	Multi-bit memory errors detected on a memory device at location(s) DIMM_B3.
2021-10-29 06:41:27	Multi-bit memory errors detected on a memory device at location(s) DIMM_B8.
2021-10-29 06:41:27	Multi-bit memory errors detected on a memory device at location(s) DIMM_B2.

检查 TSR 日志,虽然内存中报告 MBE 错误,但还存在 UEFI0355 错误。信息如下。

2021-10-29 19:41:41 496 UEFI0355 All the NVDIMMs are disabled because the value of memory capacity of all the installed NVDIMMs has exceeded the maximum value supported by the processor.


 

Cause

再次检查支持的已用 CPU 的内存大小。

使用的 CPU 是至强 Gold 5218 X2。
单个 CPU 支持 1 TB 内存大小。

在此配置下,2 个 CPU 最多可支持 2 TB 内存。

服务器的内存容量已超出 CPU 的支持范围。

Resolution

将内存容量减少到 2 TB。

根据安装和服务手册中的系统内存原则安装内存。

https://dl.dell.com/content/manual31379452-dell-poweredge-r740-installation-and-service-manual.pdf?language=en-us

 

Affected Products

OEMR R740, PowerEdge R740
Article Properties
Article Number: 000193244
Article Type: Solution
Last Modified: 26 May 2025
Version:  3
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