PowerStore: How to enter and exit Service Mode

Summary: This article describes how to enter (and exit) Service Mode with either a user or service account.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Resolution

 1. How to enter Service Mode

1. Log in to the appliance from an SSH client (SLN322211).
2. Run the svc_rescue_state set command to set the boot mode.



  svc_rescue_state set

 
  3. Then, run the svc_node reboot command to reboot the node and enter service mode.
 



   svc_node reboot local

 

2. How to exit Service Mode


1. Log in to the appliance from an SSH client.
2. Run the svc_rescue_state clear command to clear the boot mode.



  svc_rescue_state clear


  3. Then, run the svc_node reboot command to reboot the node and return it to normal mode.
 



   svc_node reboot local

 

3. How to check Service Mode

1. Log in to the appliance from an SSH client.
2. Run the svc_rescue_state list command to view the boot mode.

Normal Mode:



svc_rescue_state list
Current CoreOS status is Normal Mode, rc = 1.
current bootcount = 0

 When Service mode has been requested but before node reboot:


svc_rescue_state list
Current CoreOS status is Normal Mode, rc = 1.
current bootcount = 0
UI requested Service Mode

 When in Service mode:


svc_rescue_state list
Current CoreOS status is Service Mode, rc = 0.
current bootcount = 4
UI requested Service Mode

*** WARNING *** This Node is currently in Service Mode *** WARNING ***

Affected Products

PowerStore
Article Properties
Article Number: 000155595
Article Type: Solution
Last Modified: 06 Dec 2024
Version:  5
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