Integrated Data Protection Appliance: Die im Cache gespeicherte Antwort hat ESXi /tmp heruntergestuft Ordner voll

Summary: Die zwischengespeicherte Antwort mit dem Node-Ereignisdienst ist aufgrund des vollen ESXi/tmp-Ordners heruntergestuft.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Fehler bei der RPS-Vorabprüfung:

[FEHLER] Vorabprüfung für Firmwareupgrade ist fehlgeschlagen. [ 10.xx.xxx.xx ]: Die mit dem Node-Ereignisdienst zwischengespeicherte Antwort ist deaktiviert. Der Node-Ereignis-Service befindet sich in einem heruntergestuften Zustand, das iDRAC-Servicemodul ist zur Zeit nicht verfügbar/aktiv. Überprüfen Sie das iDRAC-Dienstmodul/den iDRAC-Status.

 

showfru disk
Collecting Data............
Failed to execute DPA CLI command: 503 Service Unavailable
Usage: "showfru -help" for more details.



Für andere zugehörige firmware_readiness-Prüfungen, die in RUCK, PowerProtect DP Series und IDPA erfasst wurden: Rapid Upgrade ChecKer Utility zeigt Fehler bei "firmware_readiness"-Prüfung an

Cause

ESXi /tmp Ordner voll

Im PTA-Debug-Protokoll /scratch/log/pta_debug.log sehen Sie die folgenden Fehler:
 

2023/10/06 15:53:44[UTC] [26119210:194411328] WARN  - RefreshDomainHostNames: Command '/bin/esxcli system hostname get' failed - fork(/bin/esxcli) failed - No space left on device.
2023/10/06 15:55:16[UTC] [26119210:189655872] ERROR - execCmdNewEsxi: Error during command execution. Return value from command output - <255>
2023/10/06 15:55:16[UTC] [26119210:189655872] WARN  - PerformanceMonitor::getMemoryUsed: Unable to retrieve memory performance information. Either the group or the current process name is empty.
2023/10/06 15:56:17[UTC] [26119210:184900416] ERROR - System call terminated abnormally: errno=28
2023/10/06 15:56:17[UTC] [26119210:184900416] ERROR - Following file does not exist : /tmp/3f65d64c-67c0-4e69-ab7c-c9609d7a517f.PTAgent.tmp

 

Resolution

Gehen Sie wie folgt vor, um dieses Problem zu beheben:

  1. Clean /tmp auf ESXi
  2. Starten Sie iSM und PTAgent mit den folgenden Befehlen neu:
/etc/init.d/DellPTAgent restart
/etc/init.d/dcism-netmon-watchdog restart
  1. Setzen Sie iDRAC zurück
  2. Darüber hinaus können Sie den sfcbd-Service mit dem folgenden Befehl neu starten:
/etc/init.d/sfcbd-watchdog restart
  1. Check agent/info und Firmware/readiness check sind jetzt beide mit den folgenden Befehlen in Ordnung:

 

/opt/dell/DellPTAgent/tools/pta_call get agent/info

DP4400

curl -k -i -H "Content-Type:application/json" -X POST  https://localhost:8039/dpatools/api/v1/firmware/readinesscheck -d '{"idpaVersion": "2.7", "isRack": false, "hostList": [{"hostIP": "192.168.100.101", "esxiUser": "root", "esxiPassword": "IDPAPASSWORD"}]}'

You will get an output like the following:

HTTP/1.1 200
Access-Control-Allow-Origin: *
Access-Control-Allow-Methods: POST, PUT, GET, OPTIONS, DELETE
Access-Control-Max-Age: 3600
Access-Control-Allow-Headers: Origin, X-Requested-With, Content-Type, Accept
Content-Type: application/json
Transfer-Encoding: chunked
Date: Sun, 05 Nov 2023 01:38:41 GMT

[{"id":814402494717874004,"hostIP":"192.168.100.101","result":"SUCCESS","agentIdracDataCached":true,"agentIsOverallReady":true,"agentIsRunning":true,"agentVersionIsOk":true,"idracInRecoveryMode":false,"idracIsAvailable":true,"idracIsReady":true,"idracLcJobQueueIsClear":true,"ismIsEnabled":true,"ismIsReady":true,"firmwareIsValid":true,"twoHopIsRequired":false,"invalidFirmwareList":[],"messages":"The IDPA system is ready for firmware update.","links":[]}]acm-4400-crk-3:~


DP5000/DP8000


for i in {1..3}; do curl -k -i -H "Content-Type:application/json" -X POST https://localhost:8039/dpatools/api/v1/firmware/readinesscheck -d '{"idpaVersion": "2.7", "isRack": true, "hostList": [{"hostIP": "192.168.100.10'${i}'", "esxiUser": "root", "esxiPassword": "IDPAPASSWORD"}]}'; done

HTTP/1.1 200
Access-Control-Allow-Origin: *
Access-Control-Allow-Methods: POST, PUT, GET, OPTIONS, DELETE
Access-Control-Max-Age: 3600
Access-Control-Allow-Headers: Origin, X-Requested-With, Content-Type, Accept
Content-Type: application/json
Transfer-Encoding: chunked
Date: Sun, 05 Nov 2023 01:39:05 GMT

[{"id":2337625064092707360,"hostIP":"192.168.100.101","result":"SUCCESS","agentIdracDataCached":true,"agentIsOverallReady":true,"agentIsRunning":true,"agentVersionIsOk":true,"idracInRecoveryMode":false,"idracIsAvailable":true,"idracIsReady":true,"idracLcJobQueueIsClear":true,"ismIsEnabled":true,"ismIsReady":true,"firmwareIsValid":false,"twoHopIsRequired":false,"invalidFirmwareList":[{"name":"Integrated Remote Access Controller","currentVersion":"3.36.103.36","minimumRequiredVersion":"4.40.10.00"}],"messages":"The IDPA system is ready for firmware update.","links":[]}]HTTP/1.1 200
Access-Control-Allow-Origin: *
Access-Control-Allow-Methods: POST, PUT, GET, OPTIONS, DELETE
Access-Control-Max-Age: 3600
Access-Control-Allow-Headers: Origin, X-Requested-With, Content-Type, Accept
Content-Type: application/json
Transfer-Encoding: chunked
Date: Sun, 05 Nov 2023 01:39:44 GMT

[{"id":1389413431580575643,"hostIP":"192.168.100.102","result":"SUCCESS","agentIdracDataCached":true,"agentIsOverallReady":true,"agentIsRunning":true,"agentVersionIsOk":true,"idracInRecoveryMode":false,"idracIsAvailable":true,"idracIsReady":true,"idracLcJobQueueIsClear":true,"ismIsEnabled":true,"ismIsReady":true,"firmwareIsValid":true,"twoHopIsRequired":false,"invalidFirmwareList":[],"messages":"The IDPA system is ready for firmware update.","links":[]}]HTTP/1.1 200
Access-Control-Allow-Origin: *
Access-Control-Allow-Methods: POST, PUT, GET, OPTIONS, DELETE
Access-Control-Max-Age: 3600
Access-Control-Allow-Headers: Origin, X-Requested-With, Content-Type, Accept
Content-Type: application/json
Transfer-Encoding: chunked
Date: Sun, 05 Nov 2023 01:40:19 GMT

[{"id":1184184063038749065,"hostIP":"192.168.100.103","result":"SUCCESS","agentIdracDataCached":true,"agentIsOverallReady":true,"agentIsRunning":true,"agentVersionIsOk":true,"idracInRecoveryMode":false,"idracIsAvailable":true,"idracIsReady":true,"idracLcJobQueueIsClear":true,"ismIsEnabled":true,"ismIsReady":true,"firmwareIsValid":true,"twoHopIsRequired":false,"invalidFirmwareList":[],"messages":"The IDPA system is ready for firmware update.","links":[]}]acm-5800-crk:~



 

 

 

Affected Products

PowerProtect DP4400, PowerProtect DP5300, PowerProtect DP5800, PowerProtect DP8300, PowerProtect DP8800, PowerProtect Data Protection Software, Integrated Data Protection Appliance Family, Integrated Data Protection Appliance Software , PowerProtect DP5900, PowerProtect DP8400 ...

Products

PowerProtect DP8900
Article Properties
Article Number: 000219233
Article Type: Solution
Last Modified: 27 Mar 2025
Version:  6
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