Integrated Data Protection Appliance: Välimuistiin tallennettu vastaus Heikentynyt ESXi /tmp-kansio täynnä

Summary: Välimuistiin tallennettu vastaus, jossa on solmutapahtumapalvelu, on heikentynyt, koska ESXi /tmp-kansio on täynnä.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

RPS-esitarkistusvirhe:

[VIRHE] Laiteohjelmiston päivitystä edeltävät tarkistukset epäonnistuivat. [ 10.xx.xxx.xx ]: Node Event Servicen välimuistissa oleva vastaus on poistettu käytöstä. Node Event Service on heikentyneessä tilassa, iDRAC Service Module ei ole käytettävissä tai aktiivinen tällä hetkellä. Tarkista iDRAC Service Modulen/iDRACin tila.

 

showfru disk
Collecting Data............
Failed to execute DPA CLI command: 503 Service Unavailable
Usage: "showfru -help" for more details.



Muut RUCK:ssa, PowerProtect DP -sarjassa ja IDPA:ssa havaitut firmware_readiness liittyvät tarkistukset: Rapid Upgrade ChecKer Utility näyttää firmware_readiness-tarkistuksen epäonnistumisen

Cause

ESXi /tmp-kansio täynnä

PTA-virheenkorjauslokissa /scratch/log/pta_debug.log näet seuraavat virheet:
 

2023/10/06 15:53:44[UTC] [26119210:194411328] WARN  - RefreshDomainHostNames: Command '/bin/esxcli system hostname get' failed - fork(/bin/esxcli) failed - No space left on device.
2023/10/06 15:55:16[UTC] [26119210:189655872] ERROR - execCmdNewEsxi: Error during command execution. Return value from command output - <255>
2023/10/06 15:55:16[UTC] [26119210:189655872] WARN  - PerformanceMonitor::getMemoryUsed: Unable to retrieve memory performance information. Either the group or the current process name is empty.
2023/10/06 15:56:17[UTC] [26119210:184900416] ERROR - System call terminated abnormally: errno=28
2023/10/06 15:56:17[UTC] [26119210:184900416] ERROR - Following file does not exist : /tmp/3f65d64c-67c0-4e69-ab7c-c9609d7a517f.PTAgent.tmp

 

Resolution

Voit ratkaista ongelman seuraavasti:

  1. Clean/tmp ESXi:ssä
  2. Käynnistä sekä iSM että PTAgent uudelleen seuraavilla komennoilla:
/etc/init.d/DellPTAgent restart
/etc/init.d/dcism-netmon-watchdog restart
  1. Nollaa iDRAC
  2. Lisäksi voit käynnistää sfcbd-palvelun uudelleen seuraavalla komennolla:
/etc/init.d/sfcbd-watchdog restart
  1. Check agent/info ja firmware/readiness check ovat nyt molemmat OK seuraavilla komennoilla:

 

/opt/dell/DellPTAgent/tools/pta_call get agent/info

DP4400

curl -k -i -H "Content-Type:application/json" -X POST  https://localhost:8039/dpatools/api/v1/firmware/readinesscheck -d '{"idpaVersion": "2.7", "isRack": false, "hostList": [{"hostIP": "192.168.100.101", "esxiUser": "root", "esxiPassword": "IDPAPASSWORD"}]}'

You will get an output like the following:

HTTP/1.1 200
Access-Control-Allow-Origin: *
Access-Control-Allow-Methods: POST, PUT, GET, OPTIONS, DELETE
Access-Control-Max-Age: 3600
Access-Control-Allow-Headers: Origin, X-Requested-With, Content-Type, Accept
Content-Type: application/json
Transfer-Encoding: chunked
Date: Sun, 05 Nov 2023 01:38:41 GMT

[{"id":814402494717874004,"hostIP":"192.168.100.101","result":"SUCCESS","agentIdracDataCached":true,"agentIsOverallReady":true,"agentIsRunning":true,"agentVersionIsOk":true,"idracInRecoveryMode":false,"idracIsAvailable":true,"idracIsReady":true,"idracLcJobQueueIsClear":true,"ismIsEnabled":true,"ismIsReady":true,"firmwareIsValid":true,"twoHopIsRequired":false,"invalidFirmwareList":[],"messages":"The IDPA system is ready for firmware update.","links":[]}]acm-4400-crk-3:~


DP5000/DP8000


for i in {1..3}; do curl -k -i -H "Content-Type:application/json" -X POST https://localhost:8039/dpatools/api/v1/firmware/readinesscheck -d '{"idpaVersion": "2.7", "isRack": true, "hostList": [{"hostIP": "192.168.100.10'${i}'", "esxiUser": "root", "esxiPassword": "IDPAPASSWORD"}]}'; done

HTTP/1.1 200
Access-Control-Allow-Origin: *
Access-Control-Allow-Methods: POST, PUT, GET, OPTIONS, DELETE
Access-Control-Max-Age: 3600
Access-Control-Allow-Headers: Origin, X-Requested-With, Content-Type, Accept
Content-Type: application/json
Transfer-Encoding: chunked
Date: Sun, 05 Nov 2023 01:39:05 GMT

[{"id":2337625064092707360,"hostIP":"192.168.100.101","result":"SUCCESS","agentIdracDataCached":true,"agentIsOverallReady":true,"agentIsRunning":true,"agentVersionIsOk":true,"idracInRecoveryMode":false,"idracIsAvailable":true,"idracIsReady":true,"idracLcJobQueueIsClear":true,"ismIsEnabled":true,"ismIsReady":true,"firmwareIsValid":false,"twoHopIsRequired":false,"invalidFirmwareList":[{"name":"Integrated Remote Access Controller","currentVersion":"3.36.103.36","minimumRequiredVersion":"4.40.10.00"}],"messages":"The IDPA system is ready for firmware update.","links":[]}]HTTP/1.1 200
Access-Control-Allow-Origin: *
Access-Control-Allow-Methods: POST, PUT, GET, OPTIONS, DELETE
Access-Control-Max-Age: 3600
Access-Control-Allow-Headers: Origin, X-Requested-With, Content-Type, Accept
Content-Type: application/json
Transfer-Encoding: chunked
Date: Sun, 05 Nov 2023 01:39:44 GMT

[{"id":1389413431580575643,"hostIP":"192.168.100.102","result":"SUCCESS","agentIdracDataCached":true,"agentIsOverallReady":true,"agentIsRunning":true,"agentVersionIsOk":true,"idracInRecoveryMode":false,"idracIsAvailable":true,"idracIsReady":true,"idracLcJobQueueIsClear":true,"ismIsEnabled":true,"ismIsReady":true,"firmwareIsValid":true,"twoHopIsRequired":false,"invalidFirmwareList":[],"messages":"The IDPA system is ready for firmware update.","links":[]}]HTTP/1.1 200
Access-Control-Allow-Origin: *
Access-Control-Allow-Methods: POST, PUT, GET, OPTIONS, DELETE
Access-Control-Max-Age: 3600
Access-Control-Allow-Headers: Origin, X-Requested-With, Content-Type, Accept
Content-Type: application/json
Transfer-Encoding: chunked
Date: Sun, 05 Nov 2023 01:40:19 GMT

[{"id":1184184063038749065,"hostIP":"192.168.100.103","result":"SUCCESS","agentIdracDataCached":true,"agentIsOverallReady":true,"agentIsRunning":true,"agentVersionIsOk":true,"idracInRecoveryMode":false,"idracIsAvailable":true,"idracIsReady":true,"idracLcJobQueueIsClear":true,"ismIsEnabled":true,"ismIsReady":true,"firmwareIsValid":true,"twoHopIsRequired":false,"invalidFirmwareList":[],"messages":"The IDPA system is ready for firmware update.","links":[]}]acm-5800-crk:~



 

 

 

Affected Products

PowerProtect DP4400, PowerProtect DP5300, PowerProtect DP5800, PowerProtect DP8300, PowerProtect DP8800, PowerProtect Data Protection Software, Integrated Data Protection Appliance Family, Integrated Data Protection Appliance Software , PowerProtect DP5900, PowerProtect DP8400 ...

Products

PowerProtect DP8900
Article Properties
Article Number: 000219233
Article Type: Solution
Last Modified: 27 Mar 2025
Version:  6
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