Integrated Data Protection Appliance: Det bufrede svaret degradert ESXi /tmp-mappen full

Summary: Det bufrede svaret med nodehendelsestjenesten er redusert på grunn av at ESXi/tmp-mappen er full.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Feil på forhåndskontroll av RPS:

[FEIL] Kontroller av fastvare før oppgraderingen mislyktes. [ 10.xx.xxx.xx ]: Det hurtigbufrede svaret med nodehendelsestjenesten er deaktivert. Nodehendelsestjenesten er i en redusert tilstand, iDRAC Service Module er ikke tilgjengelig / aktiv for øyeblikket. Kontroller status for iDRAC Service Module/iDRAC.

 

showfru disk
Collecting Data............
Failed to execute DPA CLI command: 503 Service Unavailable
Usage: "showfru -help" for more details.



For andre relaterte firmware_readiness-kontroller som er fanget i RUCK, PowerProtect DP-serien og IDPA: Raskt oppgraderingsverktøy ChecKer-verktøyet viser feil for "firmware_readiness"-kontroll

Cause

ESXi /tmp-mappen er full

I feilsøkingsloggen for PTA, /scratch/log/pta_debug.log ser du følgende feil:
 

2023/10/06 15:53:44[UTC] [26119210:194411328] WARN  - RefreshDomainHostNames: Command '/bin/esxcli system hostname get' failed - fork(/bin/esxcli) failed - No space left on device.
2023/10/06 15:55:16[UTC] [26119210:189655872] ERROR - execCmdNewEsxi: Error during command execution. Return value from command output - <255>
2023/10/06 15:55:16[UTC] [26119210:189655872] WARN  - PerformanceMonitor::getMemoryUsed: Unable to retrieve memory performance information. Either the group or the current process name is empty.
2023/10/06 15:56:17[UTC] [26119210:184900416] ERROR - System call terminated abnormally: errno=28
2023/10/06 15:56:17[UTC] [26119210:184900416] ERROR - Following file does not exist : /tmp/3f65d64c-67c0-4e69-ab7c-c9609d7a517f.PTAgent.tmp

 

Resolution

Gjør følgende for å løse dette problemet:

  1. Rengjør /tmp på ESXi
  2. Start både iSM og PTAgent på nytt med kommandoene nedenfor:
/etc/init.d/DellPTAgent restart
/etc/init.d/dcism-netmon-watchdog restart
  1. Tilbakestill iDRAC
  2. I tillegg kan du starte sfcbd-tjenesten på nytt med følgende kommando:
/etc/init.d/sfcbd-watchdog restart
  1. Sjekk agent / info og firmware / readiness sjekk er begge OK nå med følgende kommandoer:

 

/opt/dell/DellPTAgent/tools/pta_call get agent/info

DP4400

curl -k -i -H "Content-Type:application/json" -X POST  https://localhost:8039/dpatools/api/v1/firmware/readinesscheck -d '{"idpaVersion": "2.7", "isRack": false, "hostList": [{"hostIP": "192.168.100.101", "esxiUser": "root", "esxiPassword": "IDPAPASSWORD"}]}'

You will get an output like the following:

HTTP/1.1 200
Access-Control-Allow-Origin: *
Access-Control-Allow-Methods: POST, PUT, GET, OPTIONS, DELETE
Access-Control-Max-Age: 3600
Access-Control-Allow-Headers: Origin, X-Requested-With, Content-Type, Accept
Content-Type: application/json
Transfer-Encoding: chunked
Date: Sun, 05 Nov 2023 01:38:41 GMT

[{"id":814402494717874004,"hostIP":"192.168.100.101","result":"SUCCESS","agentIdracDataCached":true,"agentIsOverallReady":true,"agentIsRunning":true,"agentVersionIsOk":true,"idracInRecoveryMode":false,"idracIsAvailable":true,"idracIsReady":true,"idracLcJobQueueIsClear":true,"ismIsEnabled":true,"ismIsReady":true,"firmwareIsValid":true,"twoHopIsRequired":false,"invalidFirmwareList":[],"messages":"The IDPA system is ready for firmware update.","links":[]}]acm-4400-crk-3:~


DP5000/DP8000


for i in {1..3}; do curl -k -i -H "Content-Type:application/json" -X POST https://localhost:8039/dpatools/api/v1/firmware/readinesscheck -d '{"idpaVersion": "2.7", "isRack": true, "hostList": [{"hostIP": "192.168.100.10'${i}'", "esxiUser": "root", "esxiPassword": "IDPAPASSWORD"}]}'; done

HTTP/1.1 200
Access-Control-Allow-Origin: *
Access-Control-Allow-Methods: POST, PUT, GET, OPTIONS, DELETE
Access-Control-Max-Age: 3600
Access-Control-Allow-Headers: Origin, X-Requested-With, Content-Type, Accept
Content-Type: application/json
Transfer-Encoding: chunked
Date: Sun, 05 Nov 2023 01:39:05 GMT

[{"id":2337625064092707360,"hostIP":"192.168.100.101","result":"SUCCESS","agentIdracDataCached":true,"agentIsOverallReady":true,"agentIsRunning":true,"agentVersionIsOk":true,"idracInRecoveryMode":false,"idracIsAvailable":true,"idracIsReady":true,"idracLcJobQueueIsClear":true,"ismIsEnabled":true,"ismIsReady":true,"firmwareIsValid":false,"twoHopIsRequired":false,"invalidFirmwareList":[{"name":"Integrated Remote Access Controller","currentVersion":"3.36.103.36","minimumRequiredVersion":"4.40.10.00"}],"messages":"The IDPA system is ready for firmware update.","links":[]}]HTTP/1.1 200
Access-Control-Allow-Origin: *
Access-Control-Allow-Methods: POST, PUT, GET, OPTIONS, DELETE
Access-Control-Max-Age: 3600
Access-Control-Allow-Headers: Origin, X-Requested-With, Content-Type, Accept
Content-Type: application/json
Transfer-Encoding: chunked
Date: Sun, 05 Nov 2023 01:39:44 GMT

[{"id":1389413431580575643,"hostIP":"192.168.100.102","result":"SUCCESS","agentIdracDataCached":true,"agentIsOverallReady":true,"agentIsRunning":true,"agentVersionIsOk":true,"idracInRecoveryMode":false,"idracIsAvailable":true,"idracIsReady":true,"idracLcJobQueueIsClear":true,"ismIsEnabled":true,"ismIsReady":true,"firmwareIsValid":true,"twoHopIsRequired":false,"invalidFirmwareList":[],"messages":"The IDPA system is ready for firmware update.","links":[]}]HTTP/1.1 200
Access-Control-Allow-Origin: *
Access-Control-Allow-Methods: POST, PUT, GET, OPTIONS, DELETE
Access-Control-Max-Age: 3600
Access-Control-Allow-Headers: Origin, X-Requested-With, Content-Type, Accept
Content-Type: application/json
Transfer-Encoding: chunked
Date: Sun, 05 Nov 2023 01:40:19 GMT

[{"id":1184184063038749065,"hostIP":"192.168.100.103","result":"SUCCESS","agentIdracDataCached":true,"agentIsOverallReady":true,"agentIsRunning":true,"agentVersionIsOk":true,"idracInRecoveryMode":false,"idracIsAvailable":true,"idracIsReady":true,"idracLcJobQueueIsClear":true,"ismIsEnabled":true,"ismIsReady":true,"firmwareIsValid":true,"twoHopIsRequired":false,"invalidFirmwareList":[],"messages":"The IDPA system is ready for firmware update.","links":[]}]acm-5800-crk:~



 

 

 

Affected Products

PowerProtect DP4400, PowerProtect DP5300, PowerProtect DP5800, PowerProtect DP8300, PowerProtect DP8800, PowerProtect Data Protection Software, Integrated Data Protection Appliance Family, Integrated Data Protection Appliance Software , PowerProtect DP5900, PowerProtect DP8400 ...

Products

PowerProtect DP8900
Article Properties
Article Number: 000219233
Article Type: Solution
Last Modified: 27 Mar 2025
Version:  6
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