Integrated Data Protection Appliance: Det bufrede svaret degradert ESXi /tmp-mappen full
Summary: Det bufrede svaret med nodehendelsestjenesten er redusert på grunn av at ESXi/tmp-mappen er full.
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Symptoms
Feil på forhåndskontroll av RPS:
[FEIL] Kontroller av fastvare før oppgraderingen mislyktes. [ 10.xx.xxx.xx ]: Det hurtigbufrede svaret med nodehendelsestjenesten er deaktivert. Nodehendelsestjenesten er i en redusert tilstand, iDRAC Service Module er ikke tilgjengelig / aktiv for øyeblikket. Kontroller status for iDRAC Service Module/iDRAC.
showfru disk
Collecting Data............
Failed to execute DPA CLI command: 503 Service Unavailable
Usage: "showfru -help" for more details.
For andre relaterte firmware_readiness-kontroller som er fanget i RUCK, PowerProtect DP-serien og IDPA: Raskt oppgraderingsverktøy ChecKer-verktøyet viser feil for "firmware_readiness"-kontroll
Cause
ESXi /tmp-mappen er full
I feilsøkingsloggen for PTA, /scratch/log/pta_debug.log ser du følgende feil:
2023/10/06 15:53:44[UTC] [26119210:194411328] WARN - RefreshDomainHostNames: Command '/bin/esxcli system hostname get' failed - fork(/bin/esxcli) failed - No space left on device.
2023/10/06 15:55:16[UTC] [26119210:189655872] ERROR - execCmdNewEsxi: Error during command execution. Return value from command output - <255>
2023/10/06 15:55:16[UTC] [26119210:189655872] WARN - PerformanceMonitor::getMemoryUsed: Unable to retrieve memory performance information. Either the group or the current process name is empty.
2023/10/06 15:56:17[UTC] [26119210:184900416] ERROR - System call terminated abnormally: errno=28
2023/10/06 15:56:17[UTC] [26119210:184900416] ERROR - Following file does not exist : /tmp/3f65d64c-67c0-4e69-ab7c-c9609d7a517f.PTAgent.tmp
Resolution
Gjør følgende for å løse dette problemet:
- Rengjør /tmp på ESXi
- Start både iSM og PTAgent på nytt med kommandoene nedenfor:
/etc/init.d/DellPTAgent restart
/etc/init.d/dcism-netmon-watchdog restart
- Tilbakestill iDRAC
- I tillegg kan du starte sfcbd-tjenesten på nytt med følgende kommando:
/etc/init.d/sfcbd-watchdog restart
- Sjekk agent / info og firmware / readiness sjekk er begge OK nå med følgende kommandoer:
/opt/dell/DellPTAgent/tools/pta_call get agent/info
DP4400
curl -k -i -H "Content-Type:application/json" -X POST https://localhost:8039/dpatools/api/v1/firmware/readinesscheck -d '{"idpaVersion": "2.7", "isRack": false, "hostList": [{"hostIP": "192.168.100.101", "esxiUser": "root", "esxiPassword": "IDPAPASSWORD"}]}'
You will get an output like the following:
HTTP/1.1 200
Access-Control-Allow-Origin: *
Access-Control-Allow-Methods: POST, PUT, GET, OPTIONS, DELETE
Access-Control-Max-Age: 3600
Access-Control-Allow-Headers: Origin, X-Requested-With, Content-Type, Accept
Content-Type: application/json
Transfer-Encoding: chunked
Date: Sun, 05 Nov 2023 01:38:41 GMT
[{"id":814402494717874004,"hostIP":"192.168.100.101","result":"SUCCESS","agentIdracDataCached":true,"agentIsOverallReady":true,"agentIsRunning":true,"agentVersionIsOk":true,"idracInRecoveryMode":false,"idracIsAvailable":true,"idracIsReady":true,"idracLcJobQueueIsClear":true,"ismIsEnabled":true,"ismIsReady":true,"firmwareIsValid":true,"twoHopIsRequired":false,"invalidFirmwareList":[],"messages":"The IDPA system is ready for firmware update.","links":[]}]acm-4400-crk-3:~
DP5000/DP8000
for i in {1..3}; do curl -k -i -H "Content-Type:application/json" -X POST https://localhost:8039/dpatools/api/v1/firmware/readinesscheck -d '{"idpaVersion": "2.7", "isRack": true, "hostList": [{"hostIP": "192.168.100.10'${i}'", "esxiUser": "root", "esxiPassword": "IDPAPASSWORD"}]}'; done
HTTP/1.1 200
Access-Control-Allow-Origin: *
Access-Control-Allow-Methods: POST, PUT, GET, OPTIONS, DELETE
Access-Control-Max-Age: 3600
Access-Control-Allow-Headers: Origin, X-Requested-With, Content-Type, Accept
Content-Type: application/json
Transfer-Encoding: chunked
Date: Sun, 05 Nov 2023 01:39:05 GMT
[{"id":2337625064092707360,"hostIP":"192.168.100.101","result":"SUCCESS","agentIdracDataCached":true,"agentIsOverallReady":true,"agentIsRunning":true,"agentVersionIsOk":true,"idracInRecoveryMode":false,"idracIsAvailable":true,"idracIsReady":true,"idracLcJobQueueIsClear":true,"ismIsEnabled":true,"ismIsReady":true,"firmwareIsValid":false,"twoHopIsRequired":false,"invalidFirmwareList":[{"name":"Integrated Remote Access Controller","currentVersion":"3.36.103.36","minimumRequiredVersion":"4.40.10.00"}],"messages":"The IDPA system is ready for firmware update.","links":[]}]HTTP/1.1 200
Access-Control-Allow-Origin: *
Access-Control-Allow-Methods: POST, PUT, GET, OPTIONS, DELETE
Access-Control-Max-Age: 3600
Access-Control-Allow-Headers: Origin, X-Requested-With, Content-Type, Accept
Content-Type: application/json
Transfer-Encoding: chunked
Date: Sun, 05 Nov 2023 01:39:44 GMT
[{"id":1389413431580575643,"hostIP":"192.168.100.102","result":"SUCCESS","agentIdracDataCached":true,"agentIsOverallReady":true,"agentIsRunning":true,"agentVersionIsOk":true,"idracInRecoveryMode":false,"idracIsAvailable":true,"idracIsReady":true,"idracLcJobQueueIsClear":true,"ismIsEnabled":true,"ismIsReady":true,"firmwareIsValid":true,"twoHopIsRequired":false,"invalidFirmwareList":[],"messages":"The IDPA system is ready for firmware update.","links":[]}]HTTP/1.1 200
Access-Control-Allow-Origin: *
Access-Control-Allow-Methods: POST, PUT, GET, OPTIONS, DELETE
Access-Control-Max-Age: 3600
Access-Control-Allow-Headers: Origin, X-Requested-With, Content-Type, Accept
Content-Type: application/json
Transfer-Encoding: chunked
Date: Sun, 05 Nov 2023 01:40:19 GMT
[{"id":1184184063038749065,"hostIP":"192.168.100.103","result":"SUCCESS","agentIdracDataCached":true,"agentIsOverallReady":true,"agentIsRunning":true,"agentVersionIsOk":true,"idracInRecoveryMode":false,"idracIsAvailable":true,"idracIsReady":true,"idracLcJobQueueIsClear":true,"ismIsEnabled":true,"ismIsReady":true,"firmwareIsValid":true,"twoHopIsRequired":false,"invalidFirmwareList":[],"messages":"The IDPA system is ready for firmware update.","links":[]}]acm-5800-crk:~
Affected Products
PowerProtect DP4400, PowerProtect DP5300, PowerProtect DP5800, PowerProtect DP8300, PowerProtect DP8800, PowerProtect Data Protection Software, Integrated Data Protection Appliance Family, Integrated Data Protection Appliance Software
, PowerProtect DP5900, PowerProtect DP8400
...
Products
PowerProtect DP8900Article Properties
Article Number: 000219233
Article Type: Solution
Last Modified: 27 Mar 2025
Version: 6
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