Symptoms
NAVICIMOM process got restarted from Event Number 3e8:
3e8 DynStrings:NAVICIMOM.exe0.0.0.05408b664MSVCR80.dll8.0.50727.49274a2752ff40000015000046b45a3401d10ab9cc6a4489C:\EMC\ManagementServer\7.32.30.3.18.1\ECOMCIMOM\bin\system\NAVICIMOM.exe Application Error
Cause
NAVICIMOM process restarted from a recovered error and with a NAVICIMOM dump file created.
Resolution
Require VNX OE code upgrade for picking up fix, this issue is fix in the next VNX OE code release.
Note: Contact Dell EMC Customer Support Center or your service representative quoting this article ID if do require further assistance or additional information.
This issue only affect VNX OE R32 (VNX1) code release.
NAVICIMOM process restart does not impact hosts I/O operation.
SP log
11/11/15 15:57:46 3e8 DynStrings:NAVICIMOM.exe0.0.0.05408b664MSVCR80.dll8.0.50727.49274a2752ff40000015000046b45a3401d10ab9cc6a4489C:\EMC\ManagementServer\7.32.30.3.18.1\ECOMCIMOM\bin\system\NAVICIMOM.exe Application Error
11/11/15 15:59:46 SvcCtrlMgr 1b7c The Windows Error Reporting Service service entered the stopped state.
11/11/15 15:59:49 K10Governor 41000005 Process NaviCimom exited with return code 3
NAVICIMOM dump file
11/11/2016 04:00 PM 119,627,917 NAVICIMOM.exe.1336.dmp.zip
11/11/2016 04:00 PM 119,780,189 cimom_hardware_exception.dmp.zip
Affected Products
VNX/VNXe
Products
VNX1 Series, VNX/VNXe