Avamar: FLR not showing the correct disk labels for Linux and Windows VMs

Summary: Avamar: FLR not showing the correct disk labels for Linux and Windows VMs.

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Symptoms



FLR browsing is not listing the correct disk label/partition name. Instead, it is showing Disk#1Part#1 or sda1 for Windows and Linux VMs:

Cause

This is an Avamar code BUG.

The root cause depending on the VM operating system is:

Windows: The file SYSTEM is missing from the folder C:\Windows\System32\config\. The Avamar proxy read the disk label from that file.

Linux: The FLR finds a logical volume that is not defined in /etc/fstab inside the VM and therefore, it cannot be placed in a pseudo FLR file system layout.

Resolution

This fix for this problem has been included in Avamar version 19.2, therefore an upgrade is recommended.

For a Hotfix port to a lower version or for assistance with the upgrade process to version 19.2, please open a Service Request with Dell EMC Support at https://www.dell.com/support/incidents-online/contactus/dynamic and quote this article number.


Affected Products

Avamar

Products

Avamar, Avamar Client for VMware
Article Properties
Article Number: 000055571
Article Type: Solution
Last Modified: 11 Dec 2025
Version:  5
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