ECS: resourcesvc bouncing from excessive memory consumption
Summary: The resourcesvc service may continually restart if the cause of excessive memory consumption is not addressed.
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Symptoms
Recent updates to ILM policies
The resourcesvc is constantly restarting:
admin@node1:~> svc_node services -sr svc_node v1.1.0 (svc_tools v1.6.6) Started 2019-11-20 18:32:20 Total Restarts on each node (all services) from 7 hours ago to now: Node # Service Restarts -------------------------------- 169.254.1.1 1 169.254.1.2 84 169.254.1.3 1 169.254.1.4 43 169.254.1.5 51 169.254.1.6 72 169.254.1.7 0 169.254.1.8 13 Aggregate restarts on nodes 'all': Time blbsvc cm crdsvc datahd dtq evntsv georcv metrng objctl portal rm rsrcsv sr ss ssm stat vnest -------------------------------------------------------------------------------------------------------------------------------------------------------- 2019-11-20 11:xx - - - - - - - - - - - 38 - - - - - 2019-11-20 12:xx - - - - - - - - - - - 36 - - - - - 2019-11-20 13:xx - - - - - - - - - - - 30 - - - - -
RR or RT DTs bouncing between ready and unready
admin@Rack1Node1:~> svc_dt check svc_dt v1.0.20 (svc_tools v1.6.6) Started 2019-11-20 19:32:48 Date Total DT Unknown # Unready # Check type Time since check 2019-11-20 19:28:01 1920 0 58 AutoCheck 4m 47s 2019-11-20 19:22:31 1920 2 46 AutoCheck 10m 17s 2019-11-20 19:16:41 1920 0 0 AutoCheck 16m 7s 2019-11-20 19:11:26 1920 0 16 AutoCheck 21m 22s BR1 BR2 CT1 CT2 ET0 LS0 MA0 MR0 OB0 PR1 PR2 RR0 RT0 SS1 SS2 TT0 Date Unk Unr|Unk Unr|Unk Unr|Unk Unr|Unk Unr|Unk Unr|Unk Unr|Unk Unr|Unk Unr|Unk Unr|Unk Unr|Unk Unr|Unk Unr|Unk Unr|Unk Unr|Unk Unr| 2019-11-20 19:28:01 0 0 |0 0 |0 0 |0 0 |0 0 |0 0 |0 0 |0 0 |0 0 |0 0 |0 0 |0 0 |0 58 |0 0 |0 0 |0 0 | 2019-11-20 19:22:31 0 0 |0 0 |0 0 |0 0 |0 0 |0 0 |0 0 |0 0 |0 0 |0 0 |0 0 |0 0 |2 46 |0 0 |0 0 |0 0 |
The resourcesvc log show similar memory issues:
169.254.1.1 2019-11-15T20:03:16,427 [Thread-16] ERROR ProcessMonitor.java (line 264) heap memory usage (99%) exceeded threshold (85%) 169.254.1.1 2019-11-15T20:03:16,428 [Thread-16] ERROR ServiceMemoryListener.java (line 47) WSCritical. Memory usage threshold exceeded. usedMemory=1028612296, percentageUsed=99.09949521251302
Client experiencing loading UI pages
Check service restarts over /var/log/warn in object-main container.# svc_exec -c "grep restart /var/log/warn | tail -2"
admin@ecsnode1:~> svc_exec -c "grep restart /var/log/warn | tail -2" svc_exec v1.0.6 (svc_tools v2.11.1) Started 2023-04-27 18:01:41 Output from node: r1n1 (object-main) retval: 0 2023-04-27T17:56:56.028973+00:00 gf01rsso833v-pub01 monitor: Process /opt/storageos/bin/resourcesvc is restarting. 2023-04-27T17:59:18.281755+00:00 gf01rsso833v-pub01 monitor: Process /opt/storageos/bin/resourcesvc is restarting. Output from node: r1n2 (object-main) retval: 0 2023-04-27T17:44:17.243145+00:00 gf01rsso833v-pub02 monitor: Process /opt/storageos/bin/resourcesvc is restarting. 2023-04-27T17:51:58.026469+00:00 gf01rsso833v-pub02 monitor: Process /opt/storageos/bin/resourcesvc is restarting. Output from node: r1n3 (object-main) retval: 0 2023-04-27T17:49:30.865189+00:00 gf01rsso833v-pub03 monitor: Process /opt/storageos/bin/resourcesvc is restarting. 2023-04-27T17:57:22.368574+00:00 gf01rsso833v-pub03 monitor: Process /opt/storageos/bin/resourcesvc is restarting. Output from node: r1n4 (object-main) retval: 0 2023-04-27T17:40:11.327713+00:00 gf01rsso833v-pub04 monitor: Process /opt/storageos/bin/resourcesvc is restarting. 2023-04-27T17:59:24.566502+00:00 gf01rsso833v-pub04 monitor: Process /opt/storageos/bin/resourcesvc is restarting. Output from node: r1n5 (object-main) retval: 0 2023-04-27T17:50:35.589292+00:00 gf01rsso833v-pub05 monitor: Process /opt/storageos/bin/resourcesvc is restarting. 2023-04-27T18:01:09.344803+00:00 gf01rsso833v-pub05 monitor: Process /opt/storageos/bin/resourcesvc is restarting. Output from node: r1n6 (object-main) retval: 0 2023-04-27T17:39:39.480222+00:00 gf01rsso833v-pub06 monitor: Process /opt/storageos/bin/resourcesvc is restarting. 2023-04-27T17:51:49.229058+00:00 gf01rsso833v-pub06 monitor: Process /opt/storageos/bin/resourcesvc is restarting. Output from node: r1n7 (object-main) retval: 0 2023-04-27T17:58:08.383501+00:00 gf01rsso833v-pub07 monitor: Process /opt/storageos/bin/resourcesvc is restarting. 2023-04-27T18:00:00.346869+00:00 gf01rsso833v-pub07 monitor: Process /opt/storageos/bin/resourcesvc is restarting. Output from node: r1n8 (object-main) retval: 0 2023-04-27T17:41:11.263187+00:00 gf01rsso833v-pub08 monitor: Process /opt/storageos/bin/resourcesvc is restarting. 2023-04-27T18:00:10.438252+00:00 gf01rsso833v-pub08 monitor: Process /opt/storageos/bin/resourcesvc is restarting.
Cause
The resourcesvc memory can be impacted by overuse of ILM policies.
Resolution
Open a service request with ECS support to have the issue investigated, referencing this KB.
Affected Products
ECS Appliance, ECS SoftwareArticle Properties
Article Number: 000063163
Article Type: Solution
Last Modified: 26 Sept 2025
Version: 5
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