ECS: resourcesvc bouncing from excessive memory consumption

Summary: The resourcesvc service may continually restart if the cause of excessive memory consumption is not addressed.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Recent updates to ILM policies
 
The resourcesvc is constantly restarting:

admin@node1:~> svc_node services -sr
svc_node v1.1.0 (svc_tools v1.6.6)                 Started 2019-11-20 18:32:20


Total Restarts on each node (all services) from 7 hours ago to now:

Node          # Service Restarts
--------------------------------

169.254.1.1                    1
169.254.1.2                   84
169.254.1.3                    1
169.254.1.4                   43
169.254.1.5                   51
169.254.1.6                   72
169.254.1.7                    0
169.254.1.8                   13

Aggregate restarts on nodes 'all':

Time              blbsvc  cm      crdsvc  datahd  dtq     evntsv  georcv  metrng  objctl  portal  rm      rsrcsv  sr      ss      ssm     stat    vnest
--------------------------------------------------------------------------------------------------------------------------------------------------------

2019-11-20 11:xx  -       -       -       -       -       -       -       -       -       -       -       38      -       -       -       -       -
2019-11-20 12:xx  -       -       -       -       -       -       -       -       -       -       -       36      -       -       -       -       -
2019-11-20 13:xx  -       -       -       -       -       -       -       -       -       -       -       30      -       -       -       -       -

RR or RT DTs bouncing between ready and unready

admin@Rack1Node1:~> svc_dt check

svc_dt v1.0.20 (svc_tools v1.6.6)                 Started 2019-11-20 19:32:48

Date                     Total DT       Unknown #      Unready #      Check type     Time since check

2019-11-20 19:28:01      1920           0              58             AutoCheck      4m 47s
2019-11-20 19:22:31      1920           2              46             AutoCheck      10m 17s
2019-11-20 19:16:41      1920           0              0              AutoCheck      16m 7s
2019-11-20 19:11:26      1920           0              16             AutoCheck      21m 22s
                           BR1     BR2     CT1     CT2     ET0     LS0     MA0     MR0     OB0     PR1     PR2     RR0     RT0     SS1     SS2     TT0
Date                     Unk Unr|Unk Unr|Unk Unr|Unk Unr|Unk Unr|Unk Unr|Unk Unr|Unk Unr|Unk Unr|Unk Unr|Unk Unr|Unk Unr|Unk Unr|Unk Unr|Unk Unr|Unk Unr|

2019-11-20 19:28:01      0   0  |0   0  |0   0  |0   0  |0   0  |0   0  |0   0  |0   0  |0   0  |0   0  |0   0  |0   0  |0   58 |0   0  |0   0  |0   0  |
2019-11-20 19:22:31      0   0  |0   0  |0   0  |0   0  |0   0  |0   0  |0   0  |0   0  |0   0  |0   0  |0   0  |0   0  |2   46 |0   0  |0   0  |0   0  |

The resourcesvc log show similar memory issues:

169.254.1.1 2019-11-15T20:03:16,427 [Thread-16] ERROR ProcessMonitor.java (line 264) heap memory usage (99%) exceeded threshold (85%)
169.254.1.1 2019-11-15T20:03:16,428 [Thread-16] ERROR ServiceMemoryListener.java (line 47) WSCritical. Memory usage threshold exceeded. usedMemory=1028612296, percentageUsed=99.09949521251302

Client experiencing loading UI pages 

Check service restarts over /var/log/warn in object-main container.
# svc_exec -c "grep restart /var/log/warn | tail -2"

admin@ecsnode1:~>  svc_exec -c "grep restart /var/log/warn | tail -2"
svc_exec v1.0.6 (svc_tools v2.11.1)                 Started 2023-04-27 18:01:41

Output from node: r1n1 (object-main)                  retval: 0
2023-04-27T17:56:56.028973+00:00 gf01rsso833v-pub01 monitor: Process /opt/storageos/bin/resourcesvc is restarting.
2023-04-27T17:59:18.281755+00:00 gf01rsso833v-pub01 monitor: Process /opt/storageos/bin/resourcesvc is restarting.

Output from node: r1n2 (object-main)                  retval: 0
2023-04-27T17:44:17.243145+00:00 gf01rsso833v-pub02 monitor: Process /opt/storageos/bin/resourcesvc is restarting.
2023-04-27T17:51:58.026469+00:00 gf01rsso833v-pub02 monitor: Process /opt/storageos/bin/resourcesvc is restarting.

Output from node: r1n3 (object-main)                  retval: 0
2023-04-27T17:49:30.865189+00:00 gf01rsso833v-pub03 monitor: Process /opt/storageos/bin/resourcesvc is restarting.
2023-04-27T17:57:22.368574+00:00 gf01rsso833v-pub03 monitor: Process /opt/storageos/bin/resourcesvc is restarting.

Output from node: r1n4 (object-main)                  retval: 0
2023-04-27T17:40:11.327713+00:00 gf01rsso833v-pub04 monitor: Process /opt/storageos/bin/resourcesvc is restarting.
2023-04-27T17:59:24.566502+00:00 gf01rsso833v-pub04 monitor: Process /opt/storageos/bin/resourcesvc is restarting.

Output from node: r1n5 (object-main)                  retval: 0
2023-04-27T17:50:35.589292+00:00 gf01rsso833v-pub05 monitor: Process /opt/storageos/bin/resourcesvc is restarting.
2023-04-27T18:01:09.344803+00:00 gf01rsso833v-pub05 monitor: Process /opt/storageos/bin/resourcesvc is restarting.

Output from node: r1n6 (object-main)                  retval: 0
2023-04-27T17:39:39.480222+00:00 gf01rsso833v-pub06 monitor: Process /opt/storageos/bin/resourcesvc is restarting.
2023-04-27T17:51:49.229058+00:00 gf01rsso833v-pub06 monitor: Process /opt/storageos/bin/resourcesvc is restarting.

Output from node: r1n7 (object-main)                  retval: 0
2023-04-27T17:58:08.383501+00:00 gf01rsso833v-pub07 monitor: Process /opt/storageos/bin/resourcesvc is restarting.
2023-04-27T18:00:00.346869+00:00 gf01rsso833v-pub07 monitor: Process /opt/storageos/bin/resourcesvc is restarting.

Output from node: r1n8 (object-main)                  retval: 0
2023-04-27T17:41:11.263187+00:00 gf01rsso833v-pub08 monitor: Process /opt/storageos/bin/resourcesvc is restarting.
2023-04-27T18:00:10.438252+00:00 gf01rsso833v-pub08 monitor: Process /opt/storageos/bin/resourcesvc is restarting.

Cause

The resourcesvc memory can be impacted by overuse of ILM policies.

Resolution

Open a service request with ECS support to have the issue investigated, referencing this KB.

Affected Products

ECS Appliance, ECS Software
Article Properties
Article Number: 000063163
Article Type: Solution
Last Modified: 26 Sept 2025
Version:  5
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