RecoverPoint: 無法載入系統組態，無法登入

Summary: 無法載入系統組態。

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Symptoms

無法載入 UI 錯誤： 
Failed to load system configuration
Fezick 伺服器關閉、UI 與 SSH 登入失敗

在記錄中找到的症狀： 
Control log:
2017/03/12 01:28:04.280 - #2 - 7705/5954 - MPI: RemoteHub::performClose is called for module: ControlDataServices reason: HB per channel timeout
2017/03/12 01:43:18.797 - #0 - 7805/5954 - ControlDataServices: errno=95 FezickServer good state was not seen for the last 600000000 microsecs

tomcat.log:
2017-03-12 04:50:21,825 [ContainerBackgroundProcessor[StandardEngine[Fezick]]] (ContainerBase.java:1531) ERROR - Unexpected death of background thread ContainerBackgroundProcessor[StandardEngine[Fezick]] java.lang.OutOfMemoryError: Java heap space
受影響的版本：
RecoverPoint 5.0.x

Cause

Tomcat 伺服器記憶體不足，發生饑餓 Fezick 伺服器並使其無回應。 Fezick 伺服器會停止回應，且在重新啟動 RecoverPoint 裝置前不會回應。

Resolution

因應措施：
重新啟動網站控制 RecoverPoint （可能需要在多個網站執行）。

主意：
RecoverPoint 5.1 SP2

Affected Products

RecoverPoint

Products

RecoverPoint
Article Properties
Article Number: 000167679
Article Type: Solution
Last Modified: 20 Aug 2025
Version:  4
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