RecoverPoint：未能加载系统配置，无法登录

Summary: 未能加载系统配置。

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Symptoms

无法加载 UI 错误： 
Failed to load system configuration
Fezick 服务器关闭、UI 和 SSH 登录失败

在日志中发现的症状： 
Control log:
2017/03/12 01:28:04.280 - #2 - 7705/5954 - MPI: RemoteHub::performClose is called for module: ControlDataServices reason: HB per channel timeout
2017/03/12 01:43:18.797 - #0 - 7805/5954 - ControlDataServices: errno=95 FezickServer good state was not seen for the last 600000000 microsecs

tomcat.log:
2017-03-12 04:50:21,825 [ContainerBackgroundProcessor[StandardEngine[Fezick]]] (ContainerBase.java:1531) ERROR - Unexpected death of background thread ContainerBackgroundProcessor[StandardEngine[Fezick]] java.lang.OutOfMemoryError: Java heap space
受影响的版本：
RecoverPoint 5.0.x

Cause

Tomcat 服务器内存不足，饥荒 Fezick 服务器并使其无响应。 Fezick 服务器停止响应，直到重新启动 RecoverPoint Appliance 才响应。

Resolution

解决办法：
重新启动站点控制 RecoverPoint（可能需要在多个站点执行）。

分辨率：
RecoverPoint 5.1 SP2

Affected Products

RecoverPoint

Products

RecoverPoint
Article Properties
Article Number: 000167679
Article Type: Solution
Last Modified: 20 Aug 2025
Version:  4
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