RecoverPoint: Falha ao carregar a configuração do sistema, falha ao fazer login

Summary: Falha ao carregar a configuração do sistema.

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Symptoms

Falha ao carregar o erro da interface do usuário: 
Failed to load system configuration
Fezick servidor inativo, IU e logins SSH falham

Sintomas encontrados nos logs: 
Control log:
2017/03/12 01:28:04.280 - #2 - 7705/5954 - MPI: RemoteHub::performClose is called for module: ControlDataServices reason: HB per channel timeout
2017/03/12 01:43:18.797 - #0 - 7805/5954 - ControlDataServices: errno=95 FezickServer good state was not seen for the last 600000000 microsecs

tomcat.log:
2017-03-12 04:50:21,825 [ContainerBackgroundProcessor[StandardEngine[Fezick]]] (ContainerBase.java:1531) ERROR - Unexpected death of background thread ContainerBackgroundProcessor[StandardEngine[Fezick]] java.lang.OutOfMemoryError: Java heap space
Versões afetadas:
RecoverPoint 5.0.x

Cause

Servidor Tomcat fica sem memória, passando fome Fezick servidor e tornando-o sem resposta. Fezick o servidor para de responder e não responde até a reinicialização do RecoverPoint Appliance.

Resolution

Solução temporária: 
Reinicialize o controle de local do RecoverPoint (pode ser necessário executar em vários locais).

Resolução:
RecoverPoint 5.1 SP2

Affected Products

RecoverPoint

Products

RecoverPoint
Article Properties
Article Number: 000167679
Article Type: Solution
Last Modified: 20 Aug 2025
Version:  4
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