ECS OBS. Ошибки смены ключей SSH и способы их устранения

Summary: Неполадки с операциями ротации ключей SSH

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Операция консоли пользователя может завершиться сбоем со следующими ошибками при попытке смены ключей SSH в ECS и ObjectScale:

User console version: 9.0.0.0-22872.32964d9c78
Debug log: /opt/emc/caspian/user-console/log/20240812_065513_run_List_SSH_Keys/dbg_robot.log
================================================================================
List SSH Keys
================================================================================
Status: FAIL
Time Elapsed: 22 sec
Debug log: /opt/emc/caspian/user-console/log/20240812_065513_run_List_SSH_Keys/dbg_robot.log
HTML log: /opt/emc/caspian/user-console/log/20240812_065513_run_List_SSH_Keys/log.html
================================================================================
Messages:
Manually
================================================================================
Notes:
List SSH Keys Failed. See KB 000227137 for more details.
================================================================================

User console version: 9.0.0.0-22872.32964d9c78
Debug log: /opt/emc/caspian/user-console/log/20240812_065641_run_Rotate_SSH_Keys/dbg_robot.log
================================================================================
Rotate SSH Keys
20240812 06:56:58.334: Check for new SSH Keys
Secure keys(ED25519) already present, if continued it will be refreshed.
Do you want to continue? [yes/no]: yes
20240812 06:57:42.879: | PASS (44 sec)
================================================================================
Status: FAIL
Time Elapsed: 1 min 10 sec
Debug log: /opt/emc/caspian/user-console/log/20240812_065641_run_Rotate_SSH_Keys/dbg_robot.log
HTML log: /opt/emc/caspian/user-console/log/20240812_065641_run_Rotate_SSH_Keys/log.html
================================================================================
Messages:
Manually
================================================================================
Notes:
Rotate SSH Keys Failed. See KB 000227137 for more details.
================================================================================

Cause

Проблемы с подключением к сети по протоколу SSH: Сетевое или SSH-подключение между узлами или с удаленным виртуальным центром обработки данных (VDC) может быть недоступно.

Проблема с ключами SSH: Возможно, существующие ключи SSH в виртуальном ЦОД настроены неправильно.

Resolution

Чтобы была возможна ротация ключей, между виртуальным ЦОД должен быть открыт порт SSH.

Если проблема не устранена, обратитесь в службу технической поддержки Dell ECS и ObjectScale , чтобы получить журналы узла, с которого запускалась консоль.

/opt/emc/caspian/user-console/<timestamp>_run_Refresh_Certificates/

Affected Products

ECS, ObjectScale, ECS Appliance, ECS Appliance Hardware Series, ECS Appliance Software with Encryption, ECS Appliance Software without Encryption, ObjectScale Appliance Software with Encryption, ObjectScale Appliance Software without Encryption , ObjectScale Appliance Series, ObjectScale Software Series ...
Article Properties
Article Number: 000227137
Article Type: Solution
Last Modified: 23 Jul 2025
Version:  5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.