ECS OBS：SSH 金鑰輪替錯誤及如何解決
Summary: SSH 金鑰輪替作業故障診斷問題
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Symptoms
嘗試在 ECS 和 ObjectScale 上旋轉 SSH 金鑰時，使用者主控台作業可能會失敗，並出現下列錯誤：
User console version: 9.0.0.0-22872.32964d9c78 Debug log: /opt/emc/caspian/user-console/log/20240812_065513_run_List_SSH_Keys/dbg_robot.log ================================================================================ List SSH Keys ================================================================================ Status: FAIL Time Elapsed: 22 sec Debug log: /opt/emc/caspian/user-console/log/20240812_065513_run_List_SSH_Keys/dbg_robot.log HTML log: /opt/emc/caspian/user-console/log/20240812_065513_run_List_SSH_Keys/log.html ================================================================================ Messages: Manually ================================================================================ Notes: List SSH Keys Failed. See KB 000227137 for more details. ================================================================================
User console version: 9.0.0.0-22872.32964d9c78 Debug log: /opt/emc/caspian/user-console/log/20240812_065641_run_Rotate_SSH_Keys/dbg_robot.log ================================================================================ Rotate SSH Keys 20240812 06:56:58.334: Check for new SSH Keys Secure keys(ED25519) already present, if continued it will be refreshed. Do you want to continue? [yes/no]: yes 20240812 06:57:42.879: | PASS (44 sec) ================================================================================ Status: FAIL Time Elapsed: 1 min 10 sec Debug log: /opt/emc/caspian/user-console/log/20240812_065641_run_Rotate_SSH_Keys/dbg_robot.log HTML log: /opt/emc/caspian/user-console/log/20240812_065641_run_Rotate_SSH_Keys/log.html ================================================================================ Messages: Manually ================================================================================ Notes: Rotate SSH Keys Failed. See KB 000227137 for more details. ================================================================================
Cause
網路 SSH 連線問題：節點之間或與遠端虛擬資料中心 （VDC） 的網路或 SSH 連線可能無法使用。
SSH 金鑰問題：VDC 中現有的 SSH 金鑰可能尚未正確設定。
Resolution
聯盟中的 VDC 之間應開啟 SSH 連接埠，以允許金鑰輪換。
如果這無法解決問題，請聯絡 Dell ECS 和 ObjectScale 技術支援 部門，並提供執行主控台的節點記錄：
/opt/emc/caspian/user-console/<timestamp>_run_Refresh_Certificates/
Affected Products
ECS, ObjectScale, ECS Appliance, ECS Appliance Hardware Series, ECS Appliance Software with Encryption, ECS Appliance Software without Encryption, ObjectScale Appliance Software with Encryption, ObjectScale Appliance Software without Encryption
, ObjectScale Appliance Series, ObjectScale Software Series
...
Article Properties
Article Number: 000227137
Article Type: Solution
Last Modified: 23 Jul 2025
Version: 5
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