PowerFlex: Upgrade mislukt Kan de directory /opt/platform/platform niet maken

Summary: In dit artikel wordt uitgelegd hoe u problemen kunt oplossen met een PowerFlex upgradefout als gevolg van het niet maken van de directory /opt/platform/platform op de upgrade-MVM.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

De upgrade mislukt omdat het niet de /opt/platform/platform directory op de upgradende MVM en kopieer het bestand platform.tgz erin.

 

TASK [commons/platform : set_fact] *********************************************
^[[1;30mtask path: /app/playbooks/roles/commons/platform/tasks/main.yml:2^[[0m
^[[0;32mok: [avpfcu81001.cmp.cloud.bns] => changed=false ^[[0m
^[[0;32m ansible_facts:^[[0m
^[[0;32m owner: root^[[0m
^[[0;32m platform_bundle: /opt/platform/platform^[[0m
^[[0;32m platform_source: /app/playbooks/files/platform.tgz^[[0m

TASK [commons/platform_bundle/copy : create platform folder] *******************
^[[1;30mtask path: /app/playbooks/roles/commons/platform_bundle/copy/tasks/check_authenticity_ofhash.yml:1^[[0m
^[[0;31mfatal: [avpfcu81001.cmp.cloud.bns]: FAILED! => changed=false ^[[0m
^[[0;31m msg: 'There was an issue creating /opt/platform/platform as requested: [Errno 13] Permission denied: b''/opt/platform/platform'''^[[0m
^[[0;31m path: /opt/platform/platform^[[0m

{"message": "update_registries operation failed", "node_name": "avpfcu81003.cmp.cloud.bns", "node_ip": "10.91.1.144",
"pod_namespace": "powerflex", "pod_ip": "10.41.1.234", "pod_name": "platform-manager-7b59698c-cmmd7", "pod_service_account":
"platform-manager", "container_name": "platform-manager", "component_id": "Platform-manager", "log_type": "audit",
"raised_timestamp": "2025-05-08T20:17:19.000Z", "identity": "platform-manager", "resource_id": "platform-manager",
"resource_type": "audit-events", "resource_name": "platform-manager", "severity": "ERROR", "id": "1c02f32e-7866-4ea9-9083-d40706277ca8"}

Cause

De /opt/platform/platform De directory moet eigendom zijn van DellAdmin en de machtigingen moeten als volgt 755 zijn:

drwxr-xr-x 1 delladmin root 284 Apr 30 13:58 /opt/platform 

Resolution

 Voer de volgende opdrachten uit om het mapeigendom van de MVM's te corrigeren:

sudo chown delladmin:root /opt/platform

sudo chown -R delladmin:root /opt/platform/*

- Voer de upgrade opnieuw uit, het zou in staat moeten zijn om de /opt/platform/platform Directory. 

Affected Products

PowerFlex rack, ScaleIO
Article Properties
Article Number: 000323650
Article Type: Solution
Last Modified: 20 Jan 2026
Version:  2
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