VxRail: Virtual Machine Cannot Power on After Removal of RecoverPoint for Virtual Machines

Summary: Virtual machine (VM) cannot power on after removing RecoverPoint for Virtual Machines due to IO filter settings in the .vmdk file.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Trying to power on the issue VM gives an error: No host is compatible with virtual machine.

Powering on the VM from the host directly gives the error:  Cannot open the disk '/vmfs/volumes/vsan: xxxx/xxx.vmdk' or one of the snapshot disks it depends on

Cause

The .vmdk file has included a wrong IO filter configuration. See below the ddb.iofilters = "emcsplitter" line:

[root@xxxxx:/vmfs/volumes/vsan:xxxxxxxxxxxxxxxxx] cat xxxxxxx.vmdk
# Disk DescriptorFile
version=5
encoding="UTF-8"
CID=8xxxxxx
parentCID=ffffffff
createType="vmfs"
 
# Extent description
RW 440401920 VMFS "vsan://xxxxxxxxxxxxxxxxxxx"
 
# Change Tracking File
changeTrackPath="xxxxxxxx.vmdk"
 
# The Disk Data Base
#DDB
 
ddb.adapterType = "lsilogic"
ddb.deletable = "true"
ddb.geometry.cylinders = "27413"
ddb.geometry.heads = "255"
ddb.geometry.sectors = "63"
ddb.iofilters = "emcsplitter"
ddb.longContentID = "2245a7xxxxx20db48133a838"
#ddb.sidecars = "emcsplitter_1,xxxxxxxxxx.vmfd"
ddb.thinProvisioned = "1"
ddb.toolsInstallType = "1"
ddb.toolsVersion = "12421"
ddb.uuid = "xx 00 C2 xx xx xx xx xx"
ddb.virtualHWVersion = "14"

Resolution

Engage RecoverPoint for Virtual Machines to check issue. 
Verify that there is a valid backup of the virtual machine.


Edit issue .vmdk files, Remove the "IO filter provider" line entries from the VMDK descriptor files for virtual machines with more than one VMDK attached.  

  1. Back up the issue .vmdk file.
  2. Edit the issue .vmdk using vi
  3. Comment out the ddb.iofilters line:
    #ddb.iofilters = "emcsplitter"

Additional Information

Affected Products

VxRail, VxRail Appliance Series
Article Properties
Article Number: 000412810
Article Type: Solution
Last Modified: 22 Jan 2026
Version:  1
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