VPLEX: VPlex / RecoverPoint - "could not find SSL Certificate https://172.16.31.72:7225/fapi/version3_5?wsdl"

Summary: This KB resolves the issue ' could not find SSL certificate' seen on VPlex CLI

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

ISSUE:
  • When checking the RP volumes or running RecoverPoint commands we can see the following warning:
  • WARNING:  Could not find SSL Certificate for 'https://172.16.31.72:7225/fapi/version3_5?wsdl'.
  • Make sure RPA's web certificate has been added via the 'rp import-certificate' VPLEX CLI command.

examples of the warning:

## VPlexcli:/> rp validate-configuration
This command may take several minutes to complete. Please be patient.

WARNING:  Could not find SSL Certificate for 'https://172.16.31.72:7225/fapi/version3_5?wsdl'.
Make sure RPA's web certificate has been added via the 'rp import-certificate' VPLEX CLI command.
The command was unable to finish successfully because of an unexpected error.  
Please check the system health and operational status before re-trying.

rp validate-configuration:  Evaluation of <<rp validate-configuration>> failed.
cause:                      Command execution failed.
cause:                      com.sun.xml.internal.ws.client.ClientTransportException: HTTP transport error: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target


## VPlexcli:/recoverpoint/rpa-clusters/172.16.31.72> ll
WARNING:  Could not find SSL Certificate for 'https://172.16.31.72:7225/fapi/version3_5?wsdl'.
Make sure RPA's web certificate has been added via the 'rp import-certificate' VPLEX CLI command.
WARNING:  Could not find SSL Certificate for 'https://172.16.31.72:7225/fapi/version3_5?wsdl'.
Make sure RPA's web certificate has been added via the 'rp import-certificate' VPLEX CLI command.
.

Attributes:
Name                    Value
----------------------  -------------------------------------------------
admin-username          admin
config-changes-allowed  -
rp-health-indications   [Unable to connect to rpa-cluster '172.16.31.72']
rp-health-status        unknown
rp-software-serial-id   -
rpa-host                172.16.31.72
rpa-id                  -
rpa-site                -
rpa-version             -
vplex-cluster           cluster-2


## VPlexcli:/recoverpoint/rpa-clusters/172.16.31.72/volumes> ll

WARNING:  Could not find SSL Certificate for 'https://172.16.31.72:7225/fapi/version3_5?wsdl'.
Make sure RPA's web certificate has been added via the 'rp import-certificate' VPLEX CLI command.
ls:     Evaluation of <<ll>> failed.
cause:  Context search for * failed.
cause:  Could not retrieve RPA volumes. Could not access RPA via SSL.
cause:  HTTP transport error: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed:
        sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
cause:  sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

SOLUTION:
  • Import the rp certificate using the following command from the VPlex cli;
  • VPlexcli:/recoverpoint/rpa-clusters> rp import-certificate






Affected Products

VPLEX Series

Products

VPLEX Series, VPLEX VS2
Article Properties
Article Number: 000158280
Article Type: How To
Last Modified: 10 Nov 2025
Version:  6
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