SourceOne How to Enable or Disable troubleshooting logging for Microsoft Outlook

Summary: This article provides step by step guide on how to enable or disable troubleshooting logging for Micrsoft Outlook version 2007, 2016, 2013, and 2010

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Instructions

By default, the Temp folder that contains the Outlook troubleshooting logging is located inside c:\Users\username\AppData\Local\Temp 

To turn logging on or off -
->For Outlook 2016, Outlook 2013, and Outlook 2010   
1) In Outlook, go to the File tab > Options > Advanced.
2) Under Other, select or clear the Enable troubleshooting logging (requires restarting Outlook) check box.
3) Exit and restart Outlook.

->For Outlook 2007   
1) In Outlook, go to Tools > Options.
2) On the Other tab, select Advanced Options.
3) Select or clear the Enable logging (troubleshooting) check box.
4) Exit and restart Outlook.

Note :-
After restarting Outlook, if mail logging is turned on, (Logging Enabled) appears in the Outlook title bar.we have to exit Outlook for data to be written to the log files.

Affected Products

SourceOne Email Management
Article Properties
Article Number: 000184908
Article Type: How To
Last Modified: 22 Sep 2025
Version:  3
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