How to Install and Register PPBS-Phoenix Server Agent

Summary: Steps to install and register a Windows or Linux server agent with the PPBS Phoenix Cloud.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

Procedure:
  1. Log in to the Phoenix Management Console.
  2. On the menu bar, click All Organizations, and select the required organization from the drop-down list.
  3. On the menu bar, click Protect > Windows/Linux Servers
  4. Click Register New Server.
  5. On the Register Server page, under the Download and Install Agent on the Server section, do one of the following: 
  • If you have not yet downloaded the Phoenix agent installer, click Check Pre-requisite to check the Phoenix agent prerequisites. In the Select OS dropdown, select the operating system of the server where you install the Phoenix agent, and then click Download. The agent download starts on the same browser page. The agent is not downloaded on the destination server unless you click Download through the Phoenix Management Console on the destination server.
  • If the Phoenix agent has already been downloaded, go to the Activate Server for Backup section.

Register New Server Windows.png

  1. Under the Activation Token section, if there are not any existing tokens, a Default Activation Token is generated. This token is valid for 25 servers and for 7 days. If this token has expired, click Generate New Token. In the Generate Token dialog box, enter the following details, and then click Generate

Field

Description

Token Label

A short description of the activation token:

Note: You cannot leave this field empty.

This token can activate.

The number of servers that the activation token can activate. The default value is 25 servers.

The token expires in.

The number of days after which the activation token expires. The default value is 7 days. 

  1. In the Generate Token window, you can copy the generated token by clicking the Copy Token icon. Click Done
    Token generated successfully.png
Note: Druva Phoenix lists the activation token under Manage > Activation Tokens. For more information about managing activation tokens, see Manage activation tokens
  1. To use a preexisting activation token, click the drop-down under the Activation Token field.

Pre-existing Activation Token.png
 

  1. On the server where the Phoenix agent must be activated, double-click the Phoenix agent shortcut. The Druva Phoenix window is displayed:

    Agent activation.png
     
  2. Enter the following details: 
    Field  Description

    Enter Activation Token

    Paste the copied activation.

    Server Name

    A unique server name:

    Note: The server name should not contain any special characters.

    ​​Note: If you are activating the Phoenix agent for Druva Cloud, do not select the GovCloud check box.

  3. Click Activate
 

Command-line activation
If you choose to mass deploy Phoenix agents using third-party tools, you can use the command-line method to activate the Phoenix agent. By default, PhoenixControl.exe is at the C:\Program Files\Druva\Phoenix Agent location. To activate the client, you can run PhoenixControl.exe from any location.

From the command prompt, run the following command:

For Druva Cloud:
PhoenixControl.exe activate <token> --ServerName <ServerName> 

 Where <token> represents the activation token that Druva Phoenix generated at the time of registering server.

For GovCloud:
PhoenixControl.exe activate govcloud <token> --ServerName <ServerName>

Affected Products

PowerProtect Backup Services
Article Properties
Article Number: 000189564
Article Type: How To
Last Modified: 13 Jul 2021
Version:  1
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