ECS: How to create xDoctor email rules for customer reporting
Summary: Email rules are used to send client reports of alerts being triggered on the ECS. It is configured in xDoctor to allow alerts being sent over a dedicated SMTP to a customer-specific email address recipient. ...
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Instructions
1: We can check the current email rules being configured in xDoctor by going into the xDoctor configuration and run through the following sequence:(2) Event Notification
sudo xdoctor -c
admin@ecsnode1:~> sudo xdoctor -c ┌────────────────────────────┐ │ xDoctor Configuration Menu │ └───┬────────────────────────┘ ┌───┼──────────┐ │ 1 │ Overview │ └───┼──────────┘ ┌───┼────────────────────┐ │ 2 │ Event Notification │ └───┼────────────────────┘ ┌───┼─────────────┐ │ 3 │ Auto Update │ └───┼─────────────┘ ┌───┼────────────────┐ │ 4 │ Data Scrubbing │ └───┼────────────────┘ ┌───┼─────────────────────┐ │ 5 │ ECS API Credentials │ └───┼─────────────────────┘ ┌───┼───────────────┐ │ 6 │ IPMI Analysis │ └───┼───────────────┘ ┌───┼───────────┐ │ 7 │ Autofixes │ └───┼───────────┘ ┌───┼────────────────────┐ │ 8 │ xDoctor Activation │ └───┼────────────────────┘ │ ┌───┼──────┐ │ 0 │ Exit │ └───┴──────┘ Please make a choice: 2
xDoctor Event Notification │ └───┬────────────────────────┘ ┌───┼───────────────────┐ │ 1 │ Events to DellEMC │ └───┼───────────────────┘ │ ┌───┬┴─────────────────────────┐ │ 2 │ Email Events to Customer │ └───┼──────────────────────────┘ │ Status = Enabled │ Type = Events per Session └┬─ │ ID = CER │ Notify On = ERROR │ Recipients = tse@dell.com │ Subject = [S/N:][Suite:][Version:][Scope:] │ Email From = DoNotReply@emc.com │ Body Type = html │ SMTP Server = mysmtpserver:25 │ TLS = No │ ┌───┬┴──────────────────────────┐ │ 3 │ Syslog Events to Customer │ └───┼───────────────────────────┘ │ Status = Disabled └┬─ │ ┌───┬┴────────────────────────┐ │ 4 │ SNMP Events to Customer │ └───┼─────────────────────────┘ │ Status = Disabled └┬─ ┌───┬┴──────────┐ │ 0 │ Main Menu │ └───┴───────────┘ Please make a choice: 2
2: Customer provides an SMTP IP/FQDN to use, and two email addresses (From and Recipient.)
Enable Customer Events via EMAIL? [Yes]: Do you want to receive Individual Events (Yes) or Events per Session (No)? [No]: Current recipient list: ['tse@dell.com'] ... Do you want to make a new recipient list? [No]: Recipient (1): tse@dell.com Dedicated SMTP Server [Server_name or IP_address:port] [mysmtpserver:25]: Please make sure to choose your own customer specific FROM address ... Email From [DoNotReply@emc.com]: Connect via SSL? [No]: Enable TLS? [No]: Trigger Severity [WARNING, ERROR] [ERROR]: Email Body Type [html, plain] [html]: Do you want to use a fixed subject? [No]: Do you want to use a subject prefix? [No]: Do you want to use a subject suffix? [No]: Send xDoctor Events to Customer = Yes |- Type = Events per Session |- Recipients = tse@dell.com |- SMTP Server = mysmtpserver:25 |- TLS = False |- Notify On = ERROR |- Body Type = html |- Email From = DoNotReply@emc.com > Issue new Settings? [No]: yes
3: Verify new email rule settings
│ ┌───┬┴─────────────────────────┐ │ 2 │ Email Events to Customer │ └───┼──────────────────────────┘ │ Status = Enabled │ Type = Events per Session └┬─ │ ID = CER │ Notify On = ERROR │ Recipients = tse@dell.com │ Subject = [S/N:][Suite:][Version:][Scope:] │ Email From = DoNotReply@emc.com │ Body Type = html │ SMTP Server = mysmtpserver:25 │ TLS = No │
Affected Products
ECSProducts
ECS Appliance Gen 1, ECS Appliance Gen 2, ECS Appliance Gen 3, ECS Appliance Software with EncryptionArticle Properties
Article Number: 000195909
Article Type: How To
Last Modified: 02 Dec 2025
Version: 7
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