PowerProtect Backup Services：组元数据备份失败

Summary: Microsoft 365 组的组元数据备份失败。

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Symptoms

Microsoft 365 组的组元数据备份失败，但同一组的组站点备份正常。 
UI 中的 M365 备份状态  

可以在日志中找到以下错误。

[2022-09-27 06:07:55,535] [ERROR] Failed to list config for group : 9c26fb19-8a3e-43f6-9bec-9ec93e178270, fault Internal Error!! Response Code: 403 Text:{"error":{"code":"ErrorAccessDenied","message":"Access to OData is disabled.","innerError":{"date":"2022-09-27T06:07:55","request-id":"b328997b-be63-43c4-87b6-392896f22533","client-request-id":"b328997b-be63-43c4-87b6-392896f22533"}}} (#100000004)
[2022-09-27 06:07:55,535] [ERROR] Group backup sync failure , fault Internal Error!! Response Code: 403 Text:{"error":{"code":"ErrorAccessDenied","message":"Access to OData is disabled.","innerError":{"date":"2022-09-27T06:07:55","request-id":"b328997b-be63-43c4-87b6-392896f22533","client-request-id":"b328997b-be63-43c4-87b6-392896f22533"}}} (#100000004)

 

 

Cause

问题出在 Microsoft 365 的 OAuth 中的应用程序权限上。

若要获取应用程序列表，请在 Exchange Online PowerShell 中运行以下命令。 
Get-OrganizationConfig | Format-List EwsApplicationAccessPolicy,Ews*List

Resolution

在 Exchange Online PowerShell 中运行以下命令，将 python-request 添加到允许列表。 
Set-OrganizationConfig -EwsApplicationAccessPolicy EnforceAllowList -EwsAllowList @{Add="python-requests/*"}

Affected Products

PowerProtect Backup Services
Article Properties
Article Number: 000205203
Article Type: Solution
Last Modified: 16 Sep 2025
Version:  2
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