Serviços de backup PowerProtect: Falha no backup de metadados do grupo

Summary: Falha no backup de metadados de grupo do Microsoft 365.

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Symptoms

Falha no backup de metadados de grupo do Microsoft 365, embora o backup do local do grupo para o mesmo grupo esteja funcionando corretamente. 
Status do backup do M365 na interface do usuário do  

Os erros abaixo podem ser encontrados no log.

[2022-09-27 06:07:55,535] [ERROR] Failed to list config for group : 9c26fb19-8a3e-43f6-9bec-9ec93e178270, fault Internal Error!! Response Code: 403 Text:{"error":{"code":"ErrorAccessDenied","message":"Access to OData is disabled.","innerError":{"date":"2022-09-27T06:07:55","request-id":"b328997b-be63-43c4-87b6-392896f22533","client-request-id":"b328997b-be63-43c4-87b6-392896f22533"}}} (#100000004)
[2022-09-27 06:07:55,535] [ERROR] Group backup sync failure , fault Internal Error!! Response Code: 403 Text:{"error":{"code":"ErrorAccessDenied","message":"Access to OData is disabled.","innerError":{"date":"2022-09-27T06:07:55","request-id":"b328997b-be63-43c4-87b6-392896f22533","client-request-id":"b328997b-be63-43c4-87b6-392896f22533"}}} (#100000004)

 

 

Cause

O problema está nas permissões de aplicativo no OAuth para Microsoft 365.

Para obter a lista de Aplicativos, execute o comando abaixo no PowerShell do Exchange Online. 
Get-OrganizationConfig | Format-List EwsApplicationAccessPolicy,Ews*List

Resolution

Execute o comando abaixo no PowerShell do Exchange Online para adicionar python-request à AllowList. 
Set-OrganizationConfig -EwsApplicationAccessPolicy EnforceAllowList -EwsAllowList @{Add="python-requests/*"}

Affected Products

PowerProtect Backup Services
Article Properties
Article Number: 000205203
Article Type: Solution
Last Modified: 16 Sep 2025
Version:  2
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