PowerProtect: How to Remove the license for backup services

Summary: This article explains the process of removing a license for users in PowerProtect Backup Services, including selecting users, choosing workloads, and confirming license removal, which frees up licenses and deletes associated data sources and backed-up data. ...

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Instructions

WARNING:  Removing license deletes the data source and its backed-up data of the selected workloads. It frees up the license (active or preserved) and this action cannot be reversed. As a Cloud Administrator, you can remove the license for all configured workloads and profiles. A noncloud administrator can remove the license for workloads and profiles which are assigned to it. It also has Workload Management->Manage Workload rights. You cannot remove the license of the user if the user belongs to a profile enabled with Data Lock.
 

To remove a license:

  1. From the Endpoints or SaaS Apps, top navigation menu bar, click Users.

  2. Select the checkbox beside the active or preserved user, whose license you want to remove. To remove licenses of multiple users, select the required checkboxes next to the users whose licenses you want to remove.
    Users screen

     

  3. Click the ellipsis button Elipsis button and click Remove License. You can also remove the license from the User Details UI.

  4. Remove License window appears. Select the workloads for which you want to remove the license and click Remove License.
    Remove license screen
     

  5. A License Change Summary window appears that provides information about the workload license that will be freed up after removing the license. Click Done to close the window. 

Affected Products

PowerProtect Backup Services
Article Properties
Article Number: 000211647
Article Type: How To
Last Modified: 05 Sep 2025
Version:  4
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