PowerProtect 虚拟机备份失败ABV0016“当前状态下不允许作”

Summary: 虚拟机 （VM） Transparent Snapshot Data Mover （TSDM） 备份间歇性失败，并显示错误代码 ABV0016。

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Symptoms

PowerProtect Data Manager 用于通过 Transparent Snapshot Data Mover （TSDM） 解决方案保护 vSphere 环境。vSphere 安装套装 （VIB） 已成功部署到群集中的 ESXi 主机上。虚拟机 （VM） 备份间歇性失败，并显示错误代码 ABV0016。PowerProtect Data Manager 用户界面显示：

ABV0016: VM Direct engine 'localhost' is unable to back up the virtual machine 'my-vm-name' on vCenter 'my-vcernter-name' because of a vCenter API issue.

The VM Direct engine cannot complete the backup of this virtual machine because of a vCenter API operation did not complete successfully.

To troubleshoot this issue: 1) Verify that the vCenter can be reached. 2) If the vCenter is busy, wait for some activities to complete and then retry the operation. 3) Verify that the virtual machine exists on the vCenter.

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Unable to successfully complete SDM Full Sync operation.  Unsuccessful after 41 attempts over 7m39.351435799s.  The vCenter task for 'SDM Snapshot Sync fullSync' completed with state 'error'.  The vCenter task failed.  The operation is not allowed in the current state.


备份会话日志显示：

...
YYYY-MM-DD HH:MM:SS TRACE:  [ab2a1fb6155aefd7;be89174dd4d08446] SDM Data Mover: Create LWD Snapshot: vCenter SOAP call 'DpSnapshot' was accepted.
YYYY-MM-DD HH:MM:SS ERROR:  [ab2a1fb6155aefd7;be89174dd4d08446] SDM Data Mover: Create LWD Snapshot: The vCenter task failed.  The operation is not allowed in the current state.
YYYY-MM-DD HH:MM:SS ERROR:  [ab2a1fb6155aefd7;be89174dd4d08446] SDM Data Mover: Create LWD Snapshot: The vCenter task for 'Create SDM Snapshot' completed with state 'error'.
YYYY-MM-DD HH:MM:SS ERROR:  [ab2a1fb6155aefd7;be89174dd4d08446] SDM Data Mover: Create LWD Snapshot: Unable to create SDM snapshot.
YYYY-MM-DD HH:MM:SS TRACE:  [ab2a1fb6155aefd7;be89174dd4d08446] SDM Data Mover: Create LWD Snapshot: Retrying in 500ms...
...
YYYY-MM-DD HH:MM:SS TRACE:  [ab2a1fb6155aefd7;be89174dd4d08446] SDM Data Mover: Create LWD Snapshot: Retrying in 500ms...
YYYY-MM-DD HH:MM:SS TRACE:  [ab2a1fb6155aefd7;be89174dd4d08446] SDM Data Mover: Create LWD Snapshot: vCenter SOAP call 'DpSnapshot' was accepted.
YYYY-MM-DD HH:MM:SS ERROR:  [ab2a1fb6155aefd7;be89174dd4d08446] SDM Data Mover: Create LWD Snapshot: The vCenter task failed.  The operation is not allowed in the current state.
YYYY-MM-DD HH:MM:SS ERROR:  [ab2a1fb6155aefd7;be89174dd4d08446] SDM Data Mover: Create LWD Snapshot: The vCenter task for 'Create SDM Snapshot' completed with state 'error'.
YYYY-MM-DD HH:MM:SS ERROR:  [ab2a1fb6155aefd7;be89174dd4d08446] SDM Data Mover: Create LWD Snapshot: Unable to create SDM snapshot.
YYYY-MM-DD HH:MM:SS ERROR:  [ab2a1fb6155aefd7;be89174dd4d08446] SDM Data Mover: Create LWD Snapshot: Unsuccessful after 99 attempts over 1m0.536375553s.
YYYY-MM-DD HH:MM:SS TRACE:  [ab2a1fb6155aefd7;be89174dd4d08446] SDM Data Mover: Snapshot failure can't be remedied by a Full sync.
...

虚拟机的 vSphere Web Client 任务显示：

vsphere_error.jpg

 

 

Cause

托管受影响虚拟机的 ESXi 虚拟机管理程序未启动数据保护守护程序 （DPD） 服务。当 vMotion 使用停止的 DPD 服务将受影响的虚拟机移动到 ESXi 虚拟机管理程序时，该问题间歇性地发生。
vSphere_stopped.jpg
 

Resolution

确保在群集中的所有 ESXi 主机上启动 DPD 服务。如果服务已停止，请选择 DPD 服务和启动选项。
vSphere_start.jpg

也可以使用与 ESXi 主机的 SSH 会话重新启动 DPD 服务。 
[root@my_esx:~] /etc/init.d/dpd status
dpd is stopped
[root@my_esx:~] /etc/init.d/dpd start
Starting dpd:Setting the memory limit for dpd resource pool on this host to 300 MB
Setting max number of file descriptors to 800
Setting MALLOC_ARENA_MAX to 20
success
[root@my_esx:~] /etc/init.d/dpd status
dpd is running

Additional Information

如果 DPD 服务未保持运行状态，请联系 VMware 支持以确定 DPD 服务问题的原因。
Article Properties
Article Number: 000212050
Article Type: Solution
Last Modified: 03 Dec 2025
Version:  2
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