PowerEdge:在控制器重新启动期间打开服务器管理器服务退出警告事件

Summary: Dell Open Server Manager (OSM) 可能会记录警告事件,指示 Baseboard Management Controller (BMC) 服务在 OSM 重新启动期间未正常退出。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

在 OSM 重新启动期间,事件日志可能会记录“警告”事件,指示内部服务未正常关闭。这些事件会导致运行状况汇总状态更改为“警告”状态,直至删除事件日志。OSM 重新启动包括用户手动启动的重新启动或 OSM 固件更新。

以下服务都在 OSM 重新启动期间定期记录此事件:
bmcweb.service
ddd.service
dpmgmt.service
fand.service
force-reboot.service
phosphor-ipmi-host.service
platd.service
thermald.service
xyz.openbmc_project.Backplane.service
xyz.openbmc_project.cfgval.service
提醒:在 OSM 重新启动期间,其他服务可能会出现此错误警告事件。

事件日志示例:
1677588324        Warning        2023-02-28        12:45:24 UTC        Service bmcweb.service has exited unsuccessfully.        Unresolved
Redfish 事件日志示例:
{
    "_showDetails": false,
    "date": "2023-03-16T10:14:13.000Z",
    "description": "Service bmcweb.service has exited unsuccessfully.",
    "filterByStatus": "Unresolved",
    "id": "1678961653",
    "modifiedDate": null,
    "name": "System Event Log Entry",
    "severity": "Warning",
    "type": "Event",
    "uri": "/redfish/v1/Systems/system/LogServices/EventLog/Entries/1678961653"
}

Cause

OSM 重新启动将继续硬关闭 BMC,即使服务未在分配的超时窗口内退出也是如此。发生这种情况时,事件将记录到 BMC 事件日志中。

Resolution

Dell Open Server Manager 是戴尔在 PowerEdge 服务器上实施的 OpenBMC。OpenBMC 项目是 Linux 基金会的开放源代码项目,旨在实施 Baseboard Management Controller (BMC) 的固件堆栈。随着产品的成熟,对上游开放源代码和戴尔专有代码的改进将继续改进这些发现的情况。

如果这些事件仅在 OSM 重新启动周期期间发生,则可以安全地忽略这些事件。要还原运行状况汇总状态,必须删除该事件。

Affected Products

Open Server Manager

Products

PowerEdge R470, PowerEdge R670, PowerEdge R770, PowerEdge R7715, PowerEdge R7725
Article Properties
Article Number: 000226278
Article Type: Solution
Last Modified: 03 Feb 2025
Version:  5
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