PowerProtect-identifieringsjobb misslyckas mot Linux AIX-servrar med ASDS009- och ASDS0018-fel

Summary: PowerProtect Discovery-jobb misslyckas mot Linux AIX-servrar med ASDS009- och ASDS0018 fel.

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Symptoms

När du har registrerat en Linux AIX-server med PowerProtect Data Manager kan det efterföljande identifieringsjobbet misslyckas med följande fel:

ASDS0009
An exception occurred while discovering Applications System for AddOn FILE_SYSTEM_CLUSTER on host <Linux\AIX Server>: 
Process /opt/dpsapps/fsagent/bin/ddfscon failed with error code 1

The Application System discovery was unsuccessful.
Recommended Action: 
Check the log files at INSTALL_DIR\DPSAPPS\AGENTSERVICE\logs.
Where INSTALL_DIR is the directory on the user machine where the agent service is installed.
If the issue persists, contact Dell Customer Support.

I den OpAgnetSVC*.log På Linux AIX-servern visas följande fel 

[2025-09-15 21:14:37,695 GMT| 2025-09-15 16:14:37,697063 CST| DBGAPPSYSTEMSDISCOVERY| PID-3148434| TID-140737354009472| ERROR] /opt/dpsapps/agentsvc/tmp/_MEIQpKlKE/JobManager/Ops/AppSystemDiscoveryOp.pyc-run()-Line 156- GeneralError while getting applicationSystems for AddOn FILE_SYSTEM_CLUSTER.

Cause

IPv6 är posten i /etc/hosts filen på Linux AIX-servern som saknas eller har kommenterats bort.

Den /etc/hosts filen på Linux AIX-servern ska ha följande rader:

    127.0.0.1   localhost localhost.localdomain localhost4 localhost4.localdomain4
    ::1         localhost localhost.localdomain localhost6 localhost6.localdomain6

Resolution

Åtgärda problemet genom att antingen lägga till eller ta bort kommentaren till den saknade raden i /etc/hosts file och starta om PowerProtect-agenttjänsten.

Affected Products

PowerProtect Data Manager
Article Properties
Article Number: 000370509
Article Type: Solution
Last Modified: 06 Dec 2025
Version:  3
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