PowerProtect Discovery-taken mislukken tegen Linux AIX-servers met ASDS009- en ASDS0018-fout

Summary: PowerProtect Discovery-taken mislukken tegen Linux AIX-servers met ASDS009- en ASDS0018-fout.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Nadat een Linux AIX-server is geregistreerd bij PowerProtect Data Manager, kan de daaropvolgende detectietaak mislukken met de volgende fout:

ASDS0009
An exception occurred while discovering Applications System for AddOn FILE_SYSTEM_CLUSTER on host <Linux\AIX Server>: 
Process /opt/dpsapps/fsagent/bin/ddfscon failed with error code 1

The Application System discovery was unsuccessful.
Recommended Action: 
Check the log files at INSTALL_DIR\DPSAPPS\AGENTSERVICE\logs.
Where INSTALL_DIR is the directory on the user machine where the agent service is installed.
If the issue persists, contact Dell Customer Support.

In het OpAgnetSVC*.log op de Linux AIX-server worden de volgende fouten weergegeven 

[2025-09-15 21:14:37,695 GMT| 2025-09-15 16:14:37,697063 CST| DBGAPPSYSTEMSDISCOVERY| PID-3148434| TID-140737354009472| ERROR] /opt/dpsapps/agentsvc/tmp/_MEIQpKlKE/JobManager/Ops/AppSystemDiscoveryOp.pyc-run()-Line 156- GeneralError while getting applicationSystems for AddOn FILE_SYSTEM_CLUSTER.

Cause

De IPv6-kaart is opgenomen in de /etc/hosts Bestand op de Linux AIX-server dat ontbreekt of is becommentarieerd.

De /etc/hosts bestand op de Linux AIX-server moet de volgende regels bevatten:

    127.0.0.1   localhost localhost.localdomain localhost4 localhost4.localdomain4
    ::1         localhost localhost.localdomain localhost6 localhost6.localdomain6

Resolution

U kunt het probleem oplossen door de ontbrekende regel in de /etc/hosts file en start de PowerProtect Agent Service opnieuw.

Affected Products

PowerProtect Data Manager
Article Properties
Article Number: 000370509
Article Type: Solution
Last Modified: 06 Dec 2025
Version:  3
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