PPDM: Sikkerhedskopierings- og registreringsjob mislykkes med fejl, der indeholder "kan ikke få fingeraftryk"

Summary: Denne artikel omhandler en tilstand, der kan medføre, at forskellige job i PowerProtect Data Manager (PPDM) mislykkes med en fejl, der indeholder "kan ikke få fingeraftryk".

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

/var/log/brs/vmdm/vmdm.log indeholder følgende:

CertificateUtils.handshakeWithException(396)] - IOException: SSL handshake failed Read timed out

Cause

Der er registreret et kodeproblem i PPDM version 19.19 og tidligere.

Resolution

Opgrader PPDM til 19.20 eller nyere.

Article Properties
Article Number: 000394716
Article Type: Solution
Last Modified: 28 Nov 2025
Version:  1
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