PowerFlex: Information Not Showing Correctly in iDRAC

Summary: In iDRAC, information like CPU, Disks, or Fan speeds may not show up. A refresh may be required by resetting the iDRAC.

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Instructions

iDRAC Web Interface

Resets are performed differently for the iDRAC9 Web Interface and the iDRAC7 and iDRAC8 Web Interface. Click the appropriate iDRAC for more information.

Review article PowerEdge: How to Reset the Integrated Dell Remote Access Controller (iDRAC).
 

iDRAC9 Web Interface

  1. Connect to the iDRAC Web interface.
  2. Log in to the interface by entering the username and password.
  3. Click the Maintenance tab.
  4. Select Diagnostics.
  5. Click Reset iDRAC to reset the iDRAC or click Reboot iDRAC to reset the iDRAC.
Note: The reset button available in your environment may differ due to the iDRAC firmware version.
 
Reset iDRAC button in iDRAC9Figure 1: Reset iDRAC button in iDRAC9
  Reboot iDRAC button
Figure 2: Reboot iDRAC button.
  1. Alternately, click Reset iDRAC to Default Settings to reset the iDRAC to the default settings.
After clicking the Reset iDRAC to Default Setting, Reset iDRAC to factory default window is displayed. This action resets the iDRAC to factory defaults. Choose any of the following options:
  • Preserve user and network settings.
  • Discard all settings and reset the users to shipping value (root shipping value).
  • Discard all settings and reset user username and password.
  • Discard all settings and set to Custom default configuration (a Custom configuration file must be uploaded).
  1. A warning message is displayed. Click Ok to proceed.
Note: It is also possible to input iDRAC command lines directly from this screen.


iDRAC7 and iDRAC8 Web Interface

  1. Connect to the iDRAC Web interface.
  2. Log in to the interface by entering the username and password.
  3. In the lower right corner of the overview screen, the Quick Launch Tasks are shown.
  4. Click Reset iDRAC.
  5. Confirm the action.
Quick Launch > Reset iDRAC option for iDRAC7 and iDRAC8
Figure 3: Quick Launch of Reset iDRAC option for iDRAC7 and iDRAC8

Affected Products

PowerFlex rack, ScaleIO
Article Properties
Article Number: 000008816
Article Type: How To
Last Modified: 11 Oct 2025
Version:  8
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