VxRail: Event Code: VXR500BAT0012

Summary: This event code indicates "The storage battery for disk drive bay has failed.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

If you need further assistance troubleshooting the issue, contact Dell Technical Support or your Authorized Service Representative. Quote this knowledge base article ID by using one of the following options:

1. Online: Contact Technical Support | Dell US 

2. Phone: 1-800-456-3355

Affected Products

VxRail Appliance Family, VxRail Appliance Series
Article Properties
Article Number: 000013572
Article Type: How To
Last Modified: 17 Oct 2025
Version:  5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.