ECS xDoctor:RAP004:無法存取許多裝置,無法存取開機裝置

Summary: xDoctor:RAP004:SC 2002:許多設備無法訪問;無法存取開機裝置。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

注意:本文僅適用於第一代和第二代 ECS 節點。這些節點具有具有開機分割區的 SATADOM 磁碟機。當此磁碟機故障時,節點如果經過重新開機便不會返回。

此問題來自 xDoctor 的範例:
 Timestamp    = 2016-05-12_140748
    Category = Health
    Source   = Disk
    Severity = ERROR
    Node     = 169.2XX.1.2
    Message  = Boot device is not accessible
    Extra    = /dev/sda
    RAP      = RAP004
    Solution = 463067

Cause

如果無法存取開機裝置,很可能是 SATADOM (開機) 磁碟發生問題。

Resolution

如果 xDoctor 回報此問題,請向 Dell 支援 開立服務要求並參考本文。
(在此情況下,根據 xDoctor 輸出的 SATADOM 磁碟為 /dev/sda,在其他情況下可能是 /dev/sdb

此外,請擷取下列命令的輸出,並將其置於服務要求中:

Command:

# sudo /opt/emc/sbin/iSMART_64 -d /dev/sda

Affected Products

ECS Appliance

Products

ECS Appliance
Article Properties
Article Number: 000041667
Article Type: Solution
Last Modified: 08 Oct 2025
Version:  6
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