ECS xDoctor:RAP004:无法访问多个设备,无法访问启动设备
Summary: xDoctor:RAP004:SC 2002:许多设备无法访问;无法访问引导设备。
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
提醒:本文仅适用于第 1 代和第 2 代 ECS 节点。这些节点具有具有引导分区的 SATADOM 驱动器。当此驱动器发生故障时,即使节点重新启动,它也不会恢复。
xDoctor 中的此问题示例:
Timestamp = 2016-05-12_140748 Category = Health Source = Disk Severity = ERROR Node = 169.2XX.1.2 Message = Boot device is not accessible Extra = /dev/sda RAP = RAP004 Solution = 463067
Cause
如果无法访问引导设备,则很可能是 SATADOM(引导)磁盘有问题。
Resolution
如果 xDoctor 报告此问题,请向 戴尔支持 部门提出服务请求并引用本文。
(在这种情况下,根据 xDoctor 输出,SATADOM 磁盘为 /dev/sda,在其他情况下可能是 /dev/sdb)
此外,获取以下命令的输出并将其放在服务请求中:
Command:
# sudo /opt/emc/sbin/iSMART_64 -d /dev/sda
Affected Products
ECS ApplianceProducts
ECS ApplianceArticle Properties
Article Number: 000041667
Article Type: Solution
Last Modified: 08 Oct 2025
Version: 6
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.