ECS xDoctor:RAP004:无法访问多个设备,无法访问启动设备

Summary: xDoctor:RAP004:SC 2002:许多设备无法访问;无法访问引导设备。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

提醒:本文仅适用于第 1 代和第 2 代 ECS 节点。这些节点具有具有引导分区的 SATADOM 驱动器。当此驱动器发生故障时,即使节点重新启动,它也不会恢复。

xDoctor 中的此问题示例:
 Timestamp    = 2016-05-12_140748
    Category = Health
    Source   = Disk
    Severity = ERROR
    Node     = 169.2XX.1.2
    Message  = Boot device is not accessible
    Extra    = /dev/sda
    RAP      = RAP004
    Solution = 463067

Cause

如果无法访问引导设备,则很可能是 SATADOM(引导)磁盘有问题。

Resolution

如果 xDoctor 报告此问题,请向 戴尔支持 部门提出服务请求并引用本文。
(在这种情况下,根据 xDoctor 输出,SATADOM 磁盘为 /dev/sda,在其他情况下可能是 /dev/sdb

此外,获取以下命令的输出并将其放在服务请求中:

Command:

# sudo /opt/emc/sbin/iSMART_64 -d /dev/sda

Affected Products

ECS Appliance

Products

ECS Appliance
Article Properties
Article Number: 000041667
Article Type: Solution
Last Modified: 08 Oct 2025
Version:  6
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