VNX: Error "multipath.conf line 16, invalid keyword: prio_callout" when setting up DM-MPIO on RHEL 6

Summary: This article explains the resolution when a user receives the error "multipath.conf line 16, invalid keyword: prio_callout."

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

When setting up Device Mapper-Multipath I/O (DM-MPIO) on Red Hat Enterprise Linux (RHEL) 6, the following error message is returned:

[root@IL-RDC-RH-77 ~]# multipathd -v2 -d
Mar 13 17:42:41 | --------start up--------
Mar 13 17:42:41 | read /etc/multipath.conf
Mar 13 17:42:41 | multipath.conf line 16, invalid keyword: prio_callout
Mar 13 17:42:41 | process is already running

[root@IL-RDC-RH-77 ~]# cat /etc/redhat-release
Red Hat Enterprise Linux Server release 6.2 (Santiago)

 

Cause

In the RHEL 6 release, priority functions are no longer callout programs. Instead, they are dynamic shared objects like the path checker functions. The prio_callout parameter has been replaced by the prio parameter.

[root@IL-RDC-RH-77 ~]# cat /etc/multipath.conf
defaults {
        user_friendly_names yes
}

blacklist {
        devnode "^(ram|raw|loop|fd|md|dm-|sda|sr|scd|st)[0-9]*"
        devnode "^hd[a-z]"
        devnode "^cciss!c[0-9]d[0-9]*"
}

devices {
        device {
        vendor "DGC"
        product "*"
        prio_callout "/sbin/mpath_prio_alua /dev/%n" << This option is not correct for this version of RHEL.
        path_grouping_policy group_by_prio
        features "1 queue_if_no_path"
        failback immediate
        hardware_handler "1 alua"
}
}

 

Resolution

To address this issue, edit the /etc/multipathd.conf file.

 

Replace prio_callout "/sbin/mpath_prio_alua /dev/%n" with prio "emc" or prio "alua"

 

Affected Products

VNX/VNXe

Products

Red Hat Enterprise Linux Version 6
Article Properties
Article Number: 000059540
Article Type: Solution
Last Modified: 01 Oct 2025
Version:  4
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