Blue screen errors with Intel 8260 and 8265 wireless cards installed

Summary: Resolve 0x50 error you may receive on Dell laptops with Intel 8260 or 8265 wireless card installed.

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Symptoms


Dell systems with the Intel 8260 or 8265 wireless card installed may experience an issue with blue screen errors.


Intel 8260 or 8265 blue screen error

Dell systems with the Intel 8260 or 8265 wireless card installed may receive a Blue screen Error: 0x50. This issue may happen if you are using a network that has multiple access points on your network. The issue will only occur with Intel driver version 20.10.1.1190 ,A24 installed.


Solution

To resolve the issue, download and install the latest Intel 8260/8265 driver from the following location at Dell's Support Website: Intel 8260 7265 3165 7260 WiFi Driver.

You can also manually update to the latest driver by going to Dell Support / Drivers & Downloads, selecting Network from the Category drop-down menu, and downloading and installing the latest Intel 8260 7265 3165 7260 WiFi Driver that appears.

If the issue is still not resolved, download and install the latest drivers (version 20.100.0 or later) direct from Intel's website at the following link: Intel Download Center - Drivers and SoftwareSLN313830_en_US__1iC_External_Link_BD_v1 .


Cause

See above

Resolution

See above
Article Properties
Article Number: 000137737
Article Type: Solution
Last Modified: 30 Apr 2026
Version:  6
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