Avamar:代理升級失敗,刪除代理發生錯誤

Summary: 代理部署管理 (PDM) 無法升級代理,並顯示錯誤「刪除代理時發生錯誤」。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

代理部署管理 (PDM) 工具無法將 Avamar 代理從舊版本 (7.2) 升級至新版本 (7.3),並在主控台回報下列錯誤:

Error deleting proxy
 

PDM 主控台中出現錯誤

 

PDM - 無法連線代理 

(升級時代理虛擬機器必須開啟電源)

Cause

部署管理記錄 (/usr/local/avamar/var/log/vcs/deploymentmanager.log) 報告此錯誤,並指出跨多個資料儲存的代理磁碟導致了問題:

2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService#   releaseSession]: Releasing connection manager session: id=...1dc854f2ba11
2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Requesting connection manager vsphere session
2017-02-03T05:57:24.299+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Acquired vsphere session: ...03d7372986e8
2017-02-03T05:57:24.329+0530 ERROR [pool-3-thread-6][                 domain.Update#  getUpdateParams]: Unsupported configuration (proxy disks over multiple datastores)
2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][             util.VcConnection#            close]: Logging out of VC session
2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService#   releaseSession]: Releasing connection manager session: id=...03d7372986e8
2017-02-03T05:57:26.352+0530 ERROR [pool-3-thread-6][           worker.UpdateWorker#              run]: Error updating proxy
java.lang.NullPointerException
        at com.emc.avamar.vmware.deploymanager.domain.Update.update(Update.java:68)
        at com.emc.avamar.vmware.deploymanager.worker.UpdateWorker.run(UpdateWorker.java:139)
        at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
        at java.util.concurrent.FutureTask.run(Unknown Source)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
        at java.lang.Thread.run(Unknown Source)
2017-02-03T05:57:26.352+0530 DEBUG [pool-3-thread-6][             worker.TaskWorker#teTaskDescription]: Updating task description:
2017-02-03T05:57:26.358+0530 INFO  [pool-3-thread-6][             worker.TaskWorker#    sendTaskError]: Sending fault com.emc.avamar.vmware.vcs.deploymanager.delete_proxy_fault
 

位於不同資料存放區的 Avamar 代理磁碟範例:

Attached Disk  : [VMFS-Production-Tier2-12] proxydisk.vmdk
Attached Disk  : [VMFS-Production-Tier2-70] proxydisk_3.vmdk

Resolution

讓 vCenter 系統管理員對該代理虛擬機器 (VM_ 的完全不同的資料存放區執行 Storage vMotion。

 

Affected Products

Avamar, Avamar Server

Products

Avamar, Avamar Client for VMware
Article Properties
Article Number: 000170538
Article Type: Solution
Last Modified: 14 Jul 2026
Version:  10
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