RecoverPoint for Virtual Machines：升級後無法部署附掛程式伺服器
Summary: 升級至 RP4VM 5.3 後無法部署附掛程式伺服器 允許使用者完成「設定附掛程式伺服器精靈」的因應措施。
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Symptoms
在升級至虛擬機器 （RP4VM） 5.3 的 RecoverPoint 後，嘗試設定附掛程式伺服器失敗。收到以下或類似的訊息：
以下 RecoverPoint 裝置列印會在以下 /home/kos/RPServers/RPServers_logs/clusterLogic：
XXXX/XX/XX 16:55:22.519 [pool-3-thread-18] (FapiUtils.java:249) DEBUG - ArraySettings were extracted: [VCArraySettings [super=ArraySettings [name=XXXXXX, serialNumber=XXXXXXXX,arrayUID=ArrayUID [id=XXXXXXX, clusterUID=ClusterUID [id=8391617211477977355]], type=VC, credentials=VcCredentials [super=BaseCredentials [username=XXXX, password=[XXXX], certificate=],connectionParams=VcConnectionParams [super=BaseConnectionParams [mgmtIP=IPInformation [ipVersion=IPV_4, ip=XXX.XXX.XXX.XXX, dhcp=false, networkMask=]], port=XXX], resourcePools=null], registeredEsxClusters=[EsxCluster[esxClusterUID=EsxClusterUID [uuid=XXXXXXXX], name=Production Cluster, virtualCenterUID=VirtualCenterUID [uuid=XXXXXX]]]]]
以下 RecoverPoint 裝置列印會在以下 /home/kos/installationLogs/server.log：
XXXX-XX-XX 14:44:19,541 [CommandWorker-38] (ValidateVcCredentialsCommand.java:27) ERROR - Got exception while trying to verify Credentials com.emc.recoverpoint.connectors.vi.certificate.CommunicationException: Something wrong with the certificate
at com.kashya.installation.server.commands.vsphere.ValidateVcCredentialsCommand.verifyCertificate(ValidateVcCredentialsCommand.java:43) ~[classes/:?]
at com.kashya.installation.server.commands.vsphere.ValidateVcCredentialsCommand.execute(ValidateVcCredentialsCommand.java:25) [classes/:?]eadPoolFactory.java:43) [classes/:?] at java.lang.Thread.run(Thread.java:748) [?:1.8.0_251]
Caused by: java.security.cert.CertificateParsingException: Could not generate certificate: Invalid certificate encoding.
at com.rsa.cryptoj.o.pb.a(Unknown Source) ~[cryptojcommon.jar:6.2.0.1]
at com.rsa.cryptoj.o.pb.engineGenerateCertificate(Unknown Source) ~[cryptojcommon.jar:6.2.0.1]
at java.security.cert.CertificateFactory.generateCertificate(CertificateFactory.java:339) ~[?:1.8.0_251]
at com.emc.recoverpoint.utils.javainfra.keytool.CertificationUtils.translateCertificate(CertificationUtils.java:544) ~[java_infra.jar:?]
at com.emc.recoverpoint.utils.javainfra.keytool.CertificationUtils.verifyServerCertificate(CertificationUtils.java:523) ~[java_infra.jar:?]
at com.kashya.installation.server.commands.vsphere.ValidateVcCredentialsCommand.verifyCertificate(ValidateVcCredentialsCommand.java:41) ~[classes/:?]
Cause
CLI 命令 update_storage_registration 目前遇到問題。執行時，會將位於該叢集所有 vRPA 上的 vCenter 憑證替換為 null 值。這會發生在 vRPA 設定中，ArrayConfiguration.xml位於 /home/kos。
WDM 附掛程式伺服器組態精靈會使用此憑證 （已儲存在設定中） 建立與 vCenter 的連線。當它嘗試驗證憑據時，由於不存在證書，嚮導將失敗。
Resolution
因應措施：
避免使用 update_storage_registration 命令。
在進行任何升級之前，或如果遇到此問題，請執行 CLI 命令 update_vcenter_server_registration 以更新認證。或者，您也可以從 vCenter 組態區段，從個 rp4vm FLASH/FLEX UI 內更新此資訊。
補救措施：
這個問題有解決方案，但是必須由 Dell EMC 技術支援人員介入。如需技術支援，請聯絡 Dell EMC 客戶支援中心或您的服務代表，並引用此 Dell Technologies 知識庫解決方案 ID。
Affected Products
RecoverPoint for Virtual MachinesArticle Properties
Article Number: 000180847
Article Type: Solution
Last Modified: 08 Jul 2025
Version: 2
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