NetWorker: nsrwatch command shows IPv6 loopback as the address of the NetWorker server

Summary: Running nsrwatch command has the top overview panel showing information about the NetWorker server, one of which is the NetWorker server IP address.

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Symptoms

nsrwatch overview panel looks like this: 
Overview
Server:         nws                                 Address:        ::1
Version:        19.6.0.0 Build 49                   OS:             Windows Server 2016 Standard
Boot:           Mon Feb 21 09:08:09 2022            Up Time:        50 minutes, 15 seconds
nsrd Response:  0.001 sec                           jobd Response:  0.000 sec
execd Response: 0.000 sec                           mmdbd Response: 0.000 sec
Saves:          0 total (0 KB)                      Recovers:       0 total (0 KB)

Cause

When nsrwatch is initiated, it gets the IP information from the name that is provided with "-s" flag.
If "-s" flag is not provided in the command, then it defaults to "localhost" to use as the "name" to take this information from.
The information of this name is taken from the operating system.
If the output of "ping localhost" command shows the "::1," then this is what is displayed in nsrwatch.

Resolution

There is no impact for NetWorker server.
If you want nsrwatch to display IPv4 of the NetWorker server, the operating system must be tuned to avoid "ping localhost" command to return "::1" address.

Affected Products

NetWorker
Article Properties
Article Number: 000196530
Article Type: Solution
Last Modified: 22 Feb 2023
Version:  2
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