Inspiron 14 3420 Cannot Turn On Without Battery
Summary: Learn about what to do when an Inspiron 14 3420 is unable to turn on without a battery connected.
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Symptoms
In some scenarios, a user may remove the battery and try to turn on the computer while connected to the AC adapter power. The Inspiron 14 3420 does not turn on.
Affected Platforms:
- Inspiron 14 3420
Cause
This is a Qualcomm SC8180X platform limitation and is the expected behavior.
Resolution
This is expected behavior for the Inspiron 14 3420. Connect the battery to turn on the computer.
Affected Products
Inspiron 14 3420Article Properties
Article Number: 000204810
Article Type: Solution
Last Modified: 24 Apr 2025
Version: 4
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