Intel Rapid Storage Technology Application Fails to Launch and IRST Driver Fails to Install When the Operating System is Installed under AHCI Mode

Summary: This article provides information about how to successfully launch an Intel Rapid Storage Technology (IRST) application and install the IRST driver.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

A failure message may show when launching the IRST application under SATA operation in AHCI mode. The IRST driver installation may also fail.

Application failed to launch

Affected Platforms:

  • Vostro 3020 Small Desktop
  • Vostro 3020 Tower Desktop
  • Inspiron 3020 Desktop
  • Precision 3260
  • Precision 3460
  • Precision 3660

Cause

From Intel Alder Lake (ADL) processor, the IRST driver uses the volume management device (VMD) structure with RAID On mode. For AHCI mode, it uses the Microsoft Native Driver.

Resolution

Do not install the IRST driver on AHCI mode. It uses Windows Operating System native driver to support if the SATA operation mode is AHCI.

Affected Products

Inspiron 3020 Desktop, Precision 3260 Compact, Precision 3460 Small Form Factor, Precision 3660 Tower, Vostro 3020 Tower Desktop, Vostro 3020 Small Desktop
Article Properties
Article Number: 000207553
Article Type: Solution
Last Modified: 22 Apr 2025
Version:  5
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