PowerScale：SyncIQ 显示“需要注意”状态

Summary: 本知识库文章说明了 SyncIQ 策略可能显示“需要注意”状态的原因，并提供了识别和解决问题的步骤。

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Instructions

当 SyncIQ 策略失败时，将记录一份报告，其中包含失败原因。失败的作业成功完成后，SyncIQ 策略的状态将显示为 needs_attention 状态： 

SIQ1-1# isi sync reports list
Policy Name  Job ID  Start Time          End Time                         Action  State
--------------------------------------------------------------------------------------------------------
Sync_Test1   2       2022-12-15T19:37:50 2022-12-15T19:39:54 run     finished
Sync_Test3   2       2022-12-15T19:29:50 2022-12-15T19:31:39 run     finished
Sync_Test2   1       2022-12-15T19:04:22 2022-12-15T19:06:20 run     finished
test         1       2022-12-12T17:07:56 2022-12-12T17:12:53 run     needs_attention  
--------------------------------------------------------------------------------------------------------
Total: 4

这是预期的行为。而 needs_attention 状态表示以前的作业失败，可能需要审查和调查。

要确定失败的原因，请在 needs_attention 通过查看受影响的策略报告进行说明。

在下面的此示例中，SyncIQ 策略测试显示 Job ID 1 作为 state=needs_attention。

SIQ1-1# isi sync reports list --policy-name=test --state=needs_attention
Policy Name  Job ID  Start Time          End Time                          Action  State
-----------------------------------------------------------------------------------------------------------
test                  1       2022-12-12T17:07:56 2022-12-12T17:12:53 run     needs_attention
-----------------------------------------------------------------------------------------------------------
Total: 1

 

确定作业 ID 后，查看报告以查找记录在主作业 ID 下的子报告（列在输出末尾）。
 

SIQ1-1# isi sync reports view --policy=test --job-id=1
                  Policy Name: test
                       Job ID: 1
                   Start Time: 2022-12-12T17:07:56
                     End Time: 2022-12-12T17:12:53
                       Action: run
                        State: needs_attention
                           ID: 1-test
                    Policy ID: f3b3c720a82ecc7ac700d6ad0f0de923
                    Sync Type: initial
                     Duration: 17s
                       Errors: (policy name: test target: 10.237.0.122) SyncIQ policy failed to establish an encrypted connection with target. Attempting to run an unencrypted sync while the global required flag is set., (policy name: test target: 10.237.0.122) SyncIQ detected a problem with policy configuration. Job has no valid root path: No such file or directory
                    Encrypted: No
                       Phases
                            Phase: STF_PHASE_TW
                       Start Time: 2022-12-12T17:12:41
                         End Time: 2022-12-12T17:12:48


Subreports:
Policy Name  Job ID  Subreport ID  Start Time               End Time                  Action  State
------------------------------------------------------------------------------------------------------------------------
test      1              1             2022-12-12T17:07:56 2022-12-12T17:07:57 run     failed
test      1              2             2022-12-12T17:09:28 2022-12-12T17:09:29 run     failed
test      1              3             2022-12-12T17:12:38 2022-12-12T17:12:53 run     finished
------------------------------------------------------------------------------------------------------------------------
Total: 3


每个子报告都有一个开始时间和结束时间，包括作业可以成功完成的子报告。

失败作业的子报告列表可用后，指定要查看的子报告，以确定失败原因。

例子：

SIQ1-1# isi sync reports subreports view --policy=test --job-id=1 --subreport-id=1
                  Policy Name: test
                       Job ID: 1
                 Subreport ID: 1
                   Start Time: 2022-12-12T17:07:56
                     End Time: 2022-12-12T17:07:57
                       Action: run
                        State: failed
                    Policy ID: f3b3c720a82ecc7ac700d6ad0f0de923
                    Sync Type: invalid
                     Duration: 1s
                       Errors: (policy name: test target: 10.237.0.122) SyncIQ detected a problem with policy configuration. Job has no valid root path: No such file or directory


SIQ1-1# isi sync reports subreports view --policy=test --job-id=1 --subreport-id=2
                  Policy Name: test
                       Job ID: 1
                 Subreport ID: 2
                   Start Time: 2022-12-12T17:09:28
                     End Time: 2022-12-12T17:09:29
                       Action: run
                        State: failed
                    Policy ID: f3b3c720a82ecc7ac700d6ad0f0de923
                    Sync Type: invalid
                     Duration: 1s
                       Errors: (policy name: test target: 10.237.0.122) SyncIQ policy failed to establish an encrypted connection with target. Attempting to run an unencrypted sync while the global required flag is set.


如果原始问题已解决，但 SyncIQ 作业继续失败，则每个子报告将包含不同的失败原因。建议在成功之前查看最近失败的最新子报告。

当 SyncIQ 策略再次运行并完成且没有任何失败时，状态将从 needs_attention 重定向到 Finished。如果故障仍然存在，则应进行调查以确定相应的纠正行动。

Article Properties
Article Number: 000208115
Article Type: How To
Last Modified: 16 Dec 2025
Version:  2
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