PowerFlex 3.X La interfaz del usuario del servidor de presentación se desvincula del clúster

Summary: La interfaz de usuario del servidor de presentación se desvincula del clúster.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

El servidor de presentación (mgmt-server) informa scaleio.log que se está desvinculando del MDM.

 /mgmt-server/logs/scaleio.log:2023-08-27 04:21:42,656 [LiveQueryQueueThreadV2|INFO |com.emc.vxflexos.webui.backend.connection.mdm.MdmLinkService.lambda$tryUnlink$38] Starting unlink from MDM
The PMDM events and trc logs report that it could not connect to the LDAP service.

Eventos de MDM principal

 2023-08-27 04:21:34.611000:0016332:MDM_CLI_COMMAND_RECEIVED         INFO     Command logout received, User: 'N/A'. [7529811]
2023-08-27 04:21:34.611000:0016333:CLI_COMMAND_FAILED               WARNING  Command logout was not successful. Error code: Invalid session. Please login and try again.
2023-08-27 04:21:34.619000:0016334:MDM_CLI_COMMAND_RECEIVED         INFO     Command login received, User: 'flexro@sio.lab'. [7529812] Login banner read and approved manually. Originating source IP: 14.14.14.13
2023-08-27 04:21:42.638000:0016335:CLI_COMMAND_FAILED               WARNING  Command login was not successful. Error code: Could not establish the connection with LDAP service. [7529812]

Registro trc de MDM principal

 2023/08/27 04:21:42.637849 71d00001676f:mosLdap_Bind:00130: After ldap_sasl_bind - rc: -1, msg-id: -1 
2023/08/27 04:21:42.637857 71d00001676f:mosLdap_PrintError:00193: Error in: ldap_sasl_bind, rc: Can't contact LDAP server (-1)
2023/08/27 04:21:42.637860 71d00001676f:mosLdap_PrintError:00197: Additional information: (null)  
2023/08/27 04:21:42.637862 71d00001676f:mosLdap_Bind:00133: Failed to start async operation for username: flexro@sio.lab
2023/08/27 04:21:42.638047 71d00001676f:mosLdap_SearchUserInDomainGroupsIntr:00581: User "flexro@sio.lab" was found in 0 groups - search-user: flexro, bind-user: flexro@sio.lab, rc: LDAP_SESSION_INITIALIZATION_FAIL, time: 8020 ms  
2023/08/27 04:21:42.638117 7f09c58c0db0:ldapAuthMgr_Authenticate:00742: LDAP authentication search for user: flexro@sio.lab in domain: ldaps://ad.sio.lab didn't find any matches (LDAP_SESSION_INITIALIZATION_FAIL)
2023/08/27 04:21:42.638236 7f09c58c0db0:mosEventLog_PostInternal:00609: New event added. Message: "Command login was not successful. Error code: Could not establish the connection with LDAP service. [7529812]". Additional info: "" Severity: Warning

La interfaz del usuario del servidor de presentación solicita vincular un clúster de PowerFlex.

La interfaz del usuario del servidor de presentación solicitará vincular un clúster de PowerFlex.

Impacto

 No se puede iniciar sesión como usuario final, se debe enlazar el servidor de presentación a un clúster de PowerFlex.

Cause

Impacto

No se puede iniciar sesión como usuario final, se debe enlazar el servidor de presentación a un clúster de PowerFlex.

Causa principal

En este escenario, el usuario final utiliza la autenticación LDAP.

El servidor de presentación tiene un token de 8 horas desde el momento en que un usuario inicia sesión. Una vez que vence el token de 8 horas, se realiza un intento de inicio de sesión posterior. Sin embargo, si este intento no logra establecer una conexión con el servicio LDAP, es posible que el servidor de presentación se desvincule del clúster.

Resolution

Solución alternativa

Vuelva a vincular el servidor de presentación al clúster de PowerFlex mediante la interfaz de usuario web.

Versiones afectadas

Versiones 3.5.x y 3.6.x de PowerFlex

Problema corregido en la versión

Por confirmar

Affected Products

PowerFlex rack, PowerFlex custom node, PowerFlex appliance connectivity, PowerFlex appliance R650, PowerFlex appliance R6525, PowerFlex appliance R660, PowerFlex appliance R6625, Powerflex appliance R750, PowerFlex appliance R760 , PowerFlex appliance R7625, Ready Node Series, PowerFlex appliance R640, PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840 ...
Article Properties
Article Number: 000221807
Article Type: Solution
Last Modified: 11 Feb 2025
Version:  3
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