PowerFlex 3.X 簡報伺服器停止在 UI 中記錄警示

Summary: 簡報伺服器會停止在 UI 中記錄警示。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

症狀
在這種情況下,簡報伺服器 (管理伺服器) 安裝在 SDS 節點上。

來自主要 MDM 的事件會顯示安裝管理伺服器的 SDS 處於維護模式並重新開機。

2023-07-19 23:39:45.351000:0237719:MDM_CLI_CONF_COMMAND_RECEIVED    INFO     Command enter_maintenance_mode received, User: ': user-a'. [3246236] SDS: ID: 7fcf39320000000c;
2023-07-19 23:40:02.906000:0237721:SDS_DECOUPLED                    ERROR    SDS: sds-03 (id: 7fcf39320000000c) decoupled.
2023-07-19 23:58:58.776000:0237726:SDS_RECONNECTED                  INFO     SDS: sds-03 (ID 7fcf39320000000c) reconnected.

/var/log/messages 顯示節點正在重新開機。

Jul 19 23:47:27 sds-03 systemd-shutdownd: Shutting down at Wed 2023-07-19 23:48:27 BST (reboot)...
When the node boots up, the mgmt-server service initiates but fails when attempting to start the Alert Manager service. 

來自管理伺服器的scaleio.log可能會顯示以下錯誤。

2023-07-19 23:58:39,662 [main|INFO |com.emc.vxflexos.webui.backend.Server.main] Starting PowerFlex MGMT server...
2023-07-19 23:58:44,796 [main|INFO |com.emc.vxflexos.webui.backend.services.ServicesModule.lambda$null$1] Registering service AlertsManagerService to ServiceManager
2023-07-19 23:58:45,804 [AlertsManagerService STARTING|INFO |com.emc.vxflexos.webui.backend.services.alerts.AlertsManagerService.lambda$new$2] Alerts observable got subscribed
2023-07-19 23:58:45,811 [RxSingleScheduler-1|ERROR|com.emc.vxflexos.webui.backend.services.alerts.AlertsManagerService.onError] Error occurred:
java.util.ConcurrentModificationException: null
    at java.util.HashMap.computeIfAbsent(HashMap.java:1135) ~[?:?]
    at com.slimgears.util.autovalue.annotations.PropertyMeta$1.getAnnotation(PropertyMeta.java:130) ~[auto-value-utils-annotations-0.7.46.jar:?]
    at com.slimgears.util.autovalue.annotations.PropertyMeta.hasAnnotation(PropertyMeta.java:76) ~[auto-value-utils-annotations-0.7.46.jar:?]
    at com.slimgears.rxrepo.util.PropertyExpressions.lambda$mandatoryProperties$13(PropertyExpressions.java:267) ~[rxrepo-core-0.7.130.jar:?]

 

影響

警報不會顯示在UI中。

Cause

節點重新開機後,簡報伺服器可能不會顯示警示。此零星問題似乎與節點啟動期間的計時或競爭狀況有關。

Resolution

若要解決此問題,請重新啟動 mgmt-server 服務以取回警示。

systemctl restart mgmt-server.service

 

受影響的版本 

PowerFlex 3.6.3 及更舊版本

已修正問題的版本

PowerFlex 3.6.4

Affected Products

PowerFlex appliance connectivity, Ready Node Series

Products

PowerFlex rack, PowerFlex custom node, PowerFlex appliance R650, PowerFlex appliance R6525, PowerFlex appliance R660, PowerFlex appliance R6625, Powerflex appliance R750, PowerFlex appliance R760, PowerFlex appliance R7625, PowerFlex appliance R640 , PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840 ...
Article Properties
Article Number: 000223655
Article Type: Solution
Last Modified: 03 Feb 2025
Version:  3
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