AppSync:嘗試將新的 PowerMax 新增至 AppSync 時,收到彈出式視窗,指出 getDeviceMaskingGroups 中存在例外狀況

Summary: 使用 U4P 10.1.0.5 (本文撰寫時為最新版本) 的 10.1.0.2 PowerMax 無法新增至 AppSync。

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Symptoms

在新增 PowerMax 並前進至步驟 4 以指定群組和集區時,收到彈出式視窗錯誤,指出:
VMAX operation failed. Error: getDeviceMAskingGroups:: archwayexception:null
 
VMAX 作業失敗。錯誤: getDeviceMAskingGroups:: archwayexception:null

AppSync 伺服器記錄將顯示:
<date time>  ERROR [default task-1] [com.emc.archway.restapi.restresources.vmax.ManagedStorageSystemInstancesResource] [as-serv] [] 40f25299-1683-46ea-948c-5e7b51ee74d0->>> Exception Occurred: VmaxOperationException, Message: VMAX operation failed. Error: getDeviceMaskingGroups:: archwayexception :null

Cause

軟體錯誤

Resolution

此問題有修補程式。
致電服務要求時,請注意本文。

Products

PowerMax
Article Properties
Article Number: 000225704
Article Type: Solution
Last Modified: 18 Sept 2025
Version:  2
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