Dell Qualcomm-baserade datorer kan inte identifiera Thunderbolt 1- och Thunderbolt 2-enheter

Summary: Thunderbolt 1- och Thunderbolt 2-enheter identifieras inte på XPS 13 9345 och Inspiron 14 Plus 7441. Detta fungerar som väntat.

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Symptoms

Dell Qualcomm-baserade datorer kan inte identifiera Thunderbolt 1- och Thunderbolt 2-enheter (TBT1/TBT2).

Berörda plattformar:

  • Inspiron 14 Plus 7441
  • Latitude 7455
  • XPS 13 9345

Cause

Qualcomm USB4 stöder inte Thunderbolt 1- och Thunderbolt 2-enheter.

Resolution

Datorn fungerar som förväntat.

Anslut endast Thunderbolt 3- eller Thunderbolt 4-enheter till en Dell Qualcomm-baserad dator.

Affected Products

Inspiron 14 Plus 7441, Latitude 7455, XPS 13 9345
Article Properties
Article Number: 000226264
Article Type: Solution
Last Modified: 24 Apr 2025
Version:  5
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