Dell Qualcomm 電腦無法偵測到 Thunderbolt 1 和 Thunderbolt 2 裝置

Summary: XPS 13 9345 和 Inspiron 14 Plus 7441 無法偵測到 Thunderbolt 1 和 Thunderbolt 2 裝置。此為設計運作方式。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Dell Qualcomm 電腦無法偵測到 Thunderbolt 1 和 Thunderbolt 2 (TBT1/TBT2) 裝置。

受影響的平台:

  • Inspiron 14 Plus 7441
  • Latitude 7455
  • XPS 13 9345

Cause

Qualcomm USB4 不支援 Thunderbolt 1 和 Thunderbolt 2 裝置。

Resolution

電腦依設計運作。

僅將 Thunderbolt 3 或 Thunderbolt 4 裝置連接至 Dell Qualcomm 電腦。

Affected Products

Inspiron 14 Plus 7441, Latitude 7455, XPS 13 9345
Article Properties
Article Number: 000226264
Article Type: Solution
Last Modified: 24 Apr 2025
Version:  5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.