PowerEdge：Seagate Skybolt 和 SkyboltServoBP 磁碟機故障並出現媒體毀損錯誤
Summary: Seagate Skybolt 和 SkyboltServoBP 磁碟機故障，並出現媒體格式損毀錯誤。
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Seagate Skybolt 磁碟機故障，並在作業系統 （OS） 記錄中回報中錯誤或中格式損毀。磁碟機在作業系統或 PERC RAID 控制器記錄中回報未預期的感應金鑰 03/31/0e。
磁碟機型號：
Family |
Type |
Part Number |
Model |
Capacity |
Previous Firmware |
Updated Firmware |
Skybolt |
512n ISE |
XXTRP |
ST600MM0069 |
600 GB |
ST37 |
ST38 |
Skybolt |
512n ISE |
G2G54 |
ST1200MM0099 |
1.2 TB |
ST37 |
ST38 |
Skybolt |
512n FIPS |
DMP3R |
ST1200MM0069 |
1.2 TB |
SSC7 |
SSC8 |
Skybolt |
512e ISE |
JY57X |
DL1800MM0159 |
1.8 TB |
ST5D |
ST5E |
Skybolt |
512e ISE |
RWR8F |
DL2400MM0159 |
2.4 TB |
ST5D |
ST5E |
Skybolt |
512e FIPS |
8YWH3 |
ST2400MM0149 |
2.4 TB |
SSED |
SSEE |
Skybolt |
4k ISE |
CGKW9 |
ST1800MM0159 |
1.8 TB |
ST7B |
ST7C |
Skybolt |
4k ISE |
36YG1 |
ST2400MM0159 |
2.4 TB |
ST7B |
ST7C |
SkyboltServoBP |
SAS 512n ISE PI-2 |
VWDPV |
BL600MM0069 |
600 GB |
SBW5 |
SBW6 |
SkyboltServoBP |
SAS 512e ISE PI-2 |
1D0F5 |
BL2400MM0159 |
2.4 TB |
SBS5 |
SBS6 |
SkyboltServoBP |
SAS 512e FIPS PI-2 |
4GDNY |
CL2400MM0149 |
2.4 TB |
SBT5 |
SBT6 |
Cause
內部磁碟機韌體問題可能會導致裝置意外重設。重設後，磁碟機格式化會受損，資料也無法使用。
Resolution
Dell Technologies 建議您儘早在所有 Seagate Skybolt 磁碟機上安裝此更新的韌體，以防止發生此狀況。
沒有有效服務合約的系統，可以使用作業系統公用程式重新格式化，以還原磁碟機功能，例如 sg_format。
注意：重新格式化大容量磁碟機可能需要相當長的時間才能完成。
Affected Products
AX Nodes, PowerFlex rack, VxRail, XC Core Systems, XC Series Appliances, C Series, Modular Infrastructure, Rack Servers, Tower Servers, XR Servers, PowerVaultArticle Properties
Article Number: 000227930
Article Type: Solution
Last Modified: 16 May 2025
Version: 5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.