PowerEdge：Seagate Skybolt 和 SkyboltServoBP 驱动器出现故障，出现中等格式损坏错误
Summary: Seagate Skybolt 和 SkyboltServoBP 驱动器出现故障并显示中等格式损坏错误。
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Symptoms
Seagate Skybolt 驱动器出现故障，并在作系统 （OS） 日志中报告介质错误或介质格式损坏。驱动器在作系统或 PERC RAID 控制器日志中报告意外的感知键 03/31/0e。
驱动器型号：
Family |
Type |
Part Number |
Model |
Capacity |
Previous Firmware |
Updated Firmware |
Skybolt |
512n ISE |
XXTRP |
ST600MM0069 |
600 GB |
ST37 |
ST38 |
Skybolt |
512n ISE |
G2G54 |
ST1200MM0099 |
1.2 TB |
ST37 |
ST38 |
Skybolt |
512n FIPS |
DMP3R |
ST1200MM0069 |
1.2 TB |
SSC7 |
SSC8 |
Skybolt |
512e ISE |
JY57X |
DL1800MM0159 |
1.8 TB |
ST5D |
ST5E |
Skybolt |
512e ISE |
RWR8F |
DL2400MM0159 |
2.4 TB |
ST5D |
ST5E |
Skybolt |
512e FIPS |
8YWH3 |
ST2400MM0149 |
2.4 TB |
SSED |
SSEE |
Skybolt |
4k ISE |
CGKW9 |
ST1800MM0159 |
1.8 TB |
ST7B |
ST7C |
Skybolt |
4k ISE |
36YG1 |
ST2400MM0159 |
2.4 TB |
ST7B |
ST7C |
SkyboltServoBP |
SAS 512n ISE PI-2 |
VWDPV |
BL600MM0069 |
600 GB |
SBW5 |
SBW6 |
SkyboltServoBP |
SAS 512e ISE PI-2 |
1D0F5 |
BL2400MM0159 |
2.4 TB |
SBS5 |
SBS6 |
SkyboltServoBP |
SAS 512e FIPS PI-2 |
4GDNY |
CL2400MM0149 |
2.4 TB |
SBT5 |
SBT6 |
Cause
内部驱动器固件问题可能会导致意外的设备重置。重置后，驱动器格式将损坏，并且数据不再可用。
Resolution
Dell Technologies 建议尽早在所有 Seagate Skybolt 硬盘上安装此更新的固件，以防止出现这种情况。
没有有效服务合同的系统可以通过使用作系统实用程序（例如 sg_format。
提醒：重新格式化大容量驱动器可能需要很长时间才能完成。
Affected Products
AX Nodes, PowerFlex rack, VxRail, XC Core Systems, XC Series Appliances, C Series, Modular Infrastructure, Rack Servers, Tower Servers, XR Servers, PowerVaultArticle Properties
Article Number: 000227930
Article Type: Solution
Last Modified: 16 May 2025
Version: 5
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