PowerProtect：OpenShift 备份失败，并显示错误“cproxy 已存在”

Summary: 由于“cproxy already exists”错误，保护作业失败。

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Symptoms

PowerProtect Data Manager 保护作业失败，并显示类似于以下内容的错误消息：

Error: Unable to backup PersistentVolumeClaims. PVC backup returned with an error: Unable to backup PVC 'XXX-XXXXXXXXXXXX-XXXXX-XXXXXXXXXXXX-XXXX-1'. Unable to create Pod 'XXXXXXXXX-XXXXXXXXXX-YYYY-MM-DD-HH-MM-SS-XXXXXXXXX-XXXXXXXXXX-XXX-XXXXXXXXXXXX-XXXXX-XXXXXXXXXXXX-XXX-YYYY-MM-DD-HH-MM-SS-cproxy': pods "XXXXXXXXX-XXXXXXXXXX-YYYY-MM-DD-HH-MM-SS-XXXXXXXXX-XXXXXXXXXX-XXX-XXXXXXXXXXXX-XXXXX-XXXXXXXXXXXX-XXX-YYYY-MM-DD-HH-MM-SS-cproxy" already exists Unable to backup PVC 'XXX-XXXXXXXXXXXX-XXXXX-XXXXXXXXXXXX-XXXX-1': Unable to create pod in safeguard limit of 10 minutes.

当满足以下条件时，会出现此问题：

  • 有多个 PVC 的名称中具有相同的前 40 个字符。
  • 启用了多个 PVC 的并行处理。
  • 正在使用 PowerProtect Data Manager 版本 19.17.0-10 及更低版本。

Cause

这是软件缺陷。 

Resolution

此问题已在 PowerProtect Data Manager 版本 19.17.0-18 中得到解决。

Affected Products

PowerProtect Data Manager
Article Properties
Article Number: 000228552
Article Type: Solution
Last Modified: 02 Sept 2025
Version:  2
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