PowerProtect：OpenShift 備份失敗，並顯示「cproxy 已經存在」錯誤

Summary: 保護工作因「cproxy 已經存在」錯誤而失敗。

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Symptoms

PowerProtect Data Manager 保護工作失敗，並出現類似以下的錯誤訊息：

Error: Unable to backup PersistentVolumeClaims. PVC backup returned with an error: Unable to backup PVC 'XXX-XXXXXXXXXXXX-XXXXX-XXXXXXXXXXXX-XXXX-1'. Unable to create Pod 'XXXXXXXXX-XXXXXXXXXX-YYYY-MM-DD-HH-MM-SS-XXXXXXXXX-XXXXXXXXXX-XXX-XXXXXXXXXXXX-XXXXX-XXXXXXXXXXXX-XXX-YYYY-MM-DD-HH-MM-SS-cproxy': pods "XXXXXXXXX-XXXXXXXXXX-YYYY-MM-DD-HH-MM-SS-XXXXXXXXX-XXXXXXXXXX-XXX-XXXXXXXXXXXX-XXXXX-XXXXXXXXXXXX-XXX-YYYY-MM-DD-HH-MM-SS-cproxy" already exists Unable to backup PVC 'XXX-XXXXXXXXXXXX-XXXXX-XXXXXXXXXXXX-XXXX-1': Unable to create pod in safeguard limit of 10 minutes.

符合下列條件時，就會發生此問題：

  • 有多個 PVC 的名稱前 40 個字元相同。
  • 啟用多個 PVC 的並行處理。
  • PowerProtect Data Manager 19.17.0-10 版及更舊版本使用中。

Cause

這是軟體缺陷。 

Resolution

此問題已在 PowerProtect Data Manager 版本 19.17.0-18 中解決。

Affected Products

PowerProtect Data Manager
Article Properties
Article Number: 000228552
Article Type: Solution
Last Modified: 02 Sept 2025
Version:  2
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