NMC-brugergrænsefladen tager lang tid at starte

Summary: NMC tager 4 til 5 minutter at åbne login-siden.

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Symptoms

  • NMC tager 4 til 5 minutter at åbne login-siden.
  • Java-sporingsloggen (C:\Users\<user>\AppData\LocalLow\Sun\Java\Deployment\log\javaws_<some numbers.trace>) viser en forbindelsestimeoutfejl.
network: Connecting socket://ocsp.entrust.net:80 with proxy=DIRECT
security: Failing over to CRLs: java.net.SocketTimeoutException: connect timed out
network: Connecting socket://crl.entrust.net:80 with proxy=DIRECT
com.sun.deploy.security.RevocationChecker$StatusUnknownException: java.net.SocketTimeoutException: connect timed out
Suppressed: com.sun.deploy.security.RevocationChecker$StatusUnknownException: sun.security.provider.certpath.PKIX$CertStoreTypeException: java.net.SocketTimeoutException: connect timed out
Caused by: sun.security.provider.certpath.PKIX$CertStoreTypeException: java.net.SocketTimeoutException: connect timed out
Caused by: java.net.SocketTimeoutException: connect timed out

 

Cause

Den langsomme responstid skyldes, at NMC-klienten mangler en internetforbindelse eller ekstern forbindelse. Når NMC-brugergrænsefladen startes, forsøger Java at kontakte Entrust-websiden for at kontrollere certifikaterne. Efter flere mislykkede forsøg får det timeout.

Resolution

Deaktiver tilbagekaldelseskontrollen i Java.
  1. Åbn Java Kontrolpanel. Gå til fanen Avanceret - Udfør TLS-certifikattilbagekaldelseskontrol på.
    • For NRE: Gå til C:\Program Files\NRE\java\jre#.#.#_###\bin\javacpl.exe

Java kontrolpanel 

  1. Start NMC-brugergrænsefladen.

Additional Information

NRE: Sådan ryddes Java Cache, aktiver Java Console og Debugging.

Article Properties
Article Number: 000287639
Article Type: Solution
Last Modified: 28 Feb 2025
Version:  1
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