SupportAssist OS Recovery Assistant viser en fejl under SupportAssist OS-gendannelsesprocessen

Summary: Få mere at vide om SupportAssist OS Recovery Assistant, der viser en fejlmeddelelse om, at Dell Digital Delivery (DDD) ikke er installeret under SupportAssist OS-gendannelsesprocessen.

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Symptoms

Berørte produkter:

  • SupportAssist OS Recovery

Påvirkede operativsystemer:

  • Windows 10 x64 af 20H1, 20H2, 21H2, 22H2
  • Windows 11 x 64 22H2, 23H2, 24H2, 25H2

Efter implementering af SupportAssist OS Recovery:

  • SupportAssist OS Recovery Assistant-programmet starter automatisk. Denne applikation starter DDD.
  • Da DDD er blevet udfaset og fjernet fra installationen under SupportAssist OS Recovery-implementering, viser denne valgmulighed i denne brugergrænseflade i SupportAssist OS Recovery Assistant-programmet fejlen Dell Digital Delivery ikke installeret!
    Brugergrænsefladen i SupportAssist OS Recovery Assistant-programmet viser fejlen Dell Digital Delivery ikke installeret! 

Cause

DDD-applikationen er udtjent. Den erstattes med Dell Purchase- eller Dell Optimizer-programmer. Som følge heraf er Dell SupportAssist OS Recovery-programmet stoppet installationen af DDD under Dell SupportAssist OS-gendannelsesprocessen.

Resolution

Dell Technologies anbefaler installation af Dell Optimizer eller programmet Dell-køb ved at se Dell Knowledge Base-artiklen Dell Digital Delivery og Alienware Digital Delivery End of Life Announcement.

Affected Products

SupportAssist OS Recovery
Article Properties
Article Number: 000400381
Article Type: Solution
Last Modified: 05 Dec 2025
Version:  1
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